U.S. Bancorp Consumer Loan Complaint

U.S. Bancorp Consumer loan department,

Title loan Applied for loan/did not receive money Washington

I had not intent of applying for this kind of loan but was solicited to do so with deceptive practicesI was told the loan would be easy to get and I would have no trouble qualifyingSoon after I was forced to go through a process that called into question my credit worthiness, my property records, and so on. The process turned from no trouble qualifying '' to a miasma of official documents and the likeI was sent a letter stating that the loan was approvedI was told the loan would not be approved on - - I received another letter asking for documentation so the loan would get approvedSn email from me : In the end I do not understand why the paperwork relative to the divorce and the deed for my home were adequate for a line of equity from Homestreet Bank and a $400000.00 refinance from - - -. You should be very careful about enticing customers to apply for


paperwork was kept without my approval. The paperwork was returned. However, I also received a - day air UPS package from a bank - blocks from my home that was supposed to be sent to me on - and should also include my tax documents. In perhaps the most pitiful part of all of this my tax documents are not included in the package. Instead I received tax documents for - - - whom I do not know. US BANK cajoled me into applying for a loan I did not seek. I was told the loan was approved but I needed to close - credit accounts. I did this is good faith based on the assurance of my bankerI was told by the banker that the loan was a part of building my relationship with him and US Bank. He did not tell me that he was leaving US Bank even as he had announced this before I applied for the loanMy grievance has to do with the strong arm sales tactics of US Bank and the deceptive parts of the loan process. The banker blamed the incompetence of the underwriters for the delay in processing the loan and left the bank before the loan was denied. In this case the bank obviously did not work in the best interests of a customer. In fact the bank did quite the opposite. It compromised by credit availability and also put me through a grueling and intrusive process despite promises to do just the opposite. This kind of banking practice is unfortunate and harmful and banks should not be able to make promises that that can not keep and fool consumers