Westlake Services, LLC Consumer Loan Complaint

Westlake Services, LLC Consumer loan department,

Vehicle loan Managing the loan or lease Florida

My auto finance company ( Westlake ) hired a third party company to come, and reposes my vehicle on - -, 2015. - -, 2015 I paid a total of $1500.00 in back payments and towing fess plus a - months in advance for the upcoming months. When I went to retrieved my vehicle it had physical and mechanical damaged to it, and was not drivable I then contacted the finance company in regards to my issue. They were very unsupportive of my concerns. In response to the poor customer service I stated to the representative that I was surrender all rights to the vehicle due to a breach in contract, and I would like to be refunded for all towing fee 's alone with the two months in advance of payments. Plus the remainder of the loan debt to be cleared of my name, because the vehicle was no longer of service to me due their negligent. The representative rudely denied my request, and stated to me that I need to contact the towing company which they did n't even provide me with the towing company information. which brought me to you all for some legal advice or help with this matter thanks in advance for time and service.