Quicken Loans Mortgage department,
FHA mortgage Credit decision / Underwriting Massachusetts
Quicken Loans has given me - approval letters stating that my loan has been approved and FULLY underwritten in accordance of the underwriting guidelines. 5 days before closing - -, Solution Consultant for Quicken Loans, informed me that they still needed more time and that the loan HAS NOT been approved by their underwriters. Due to this, I have lost ALL deposits for the purchase of the home I was interested in buying since the approval letter was emailed from the loan consultant to my broker. A total of $3300.00.
Quicken Loans customer in Massachusetts
Mar 25, 2015
* Source: CFPB Complaint Database
Quicken Loans response to complaint:
Closed with explanation
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