Specialized Loan Servicing LLC Debt Collection Complaint

Specialized Loan Servicing LLC Debt collection department,

Mortgage Cont'd attempts collect debt not owed Debt was paid Washington

Please help me as a loan servicer, - Mortgage, has erroneously reported foreclosure debt forgiveness income to the IRS on a -, and they seem unable to fix it! I did not have any debt or a foreclosure with -! Here is some history : I executed a deed-in-lieu with - - - in - -. In - - I was notified that they had transferred my loan '' to another servicer, Specialized Loan Servicing ( SLS ). This was obviously a mistake as - owned the property at this point. It took most of - to work with SLS management to get my account closed, and I filed a complaint with CFPB ( Case number - ). Unfortunately, in - - SLS transferred my


- - I received a - for debt forgiveness '' from SLS, as they had closed my account as a foreclosure! ( I had of course already received a - from - for tax year -. ) Over the next several months I worked with SLS managers to get the - rescinded from the IRS, get the duplicate foreclosure and delinquent payment reporting off my credit report, and worked with - to get my account closed. All these issues take so long because every time I call these companies I have to wait 30-60 minutes on hold before I get through, and when I do, most of the time the customer service rep does n't know what to do, transfers me to the wrong department, or tells me they ca n't help. Any investigation into my documents requires I engage some research department '' whom I can not contact directly for status. Customer service reps often misinterpret the research dept 's status, telling me the issue is resolved when it is not. Finally, - closed my account around - -. My Current Situation : In - -, I received another - for debt forgiveness '' from -! This is because, when they finally closed my account, they documented it in their computer system as a foreclosure '' which automatically generates a - Over two months and - or - phone calls later, I have still not gotten - to rescind the -. I have been given the name of a manager who apparently says he is going to work the issue with the corporate office '', however I can not contact him directly. I am getting really worried as I have to file my taxes in a few weeks and I can not do so with $150000.00 of false income '' being reported to the IRS. I am very concerned as my financial information and credit reputation are in the hands of dysfunctional companies staffed with incompetent people whose slightest error can cause me hundreds of hours of work. I am very concerned that - will not rescind the - in time for me to file my taxes. I am very concerned that somehow, though my account is closed, my information will be transferred to another servicer who will start trying to bill me for a property I do not own. Attached is documentation of this issue, from the original - with - - -, through SLS, to -. Please warn all three of these institutions not to transfer my closed accounts. This last bout with - has caused me a great deal of stress. Please help me with the following : - Get - to rescind the erroneous - AS SOON AS POSSIBLE ( 2 weeks or less ). - Get - to guarantee they will not transfer my information to another lender. Would rather they delete me from their system. Thank you. I believed filing a CFPB complaint helped me with SLS and I 'm glad to have this recourse available. - -