CNG Financial Corporation Payday loan department,
Received a loan I didn't apply for California
Several of the categories above apply : - Fraudulent loan documentation- Did not request nor receive any money from Check N Go- I am being pursued for a debt I made no authorization for, and this is the second debt collector to attempt collectionQuick SummaryI was contacted via mail - - by - - - - of - Ohio regarding an outstanding balance of - dollars for a cash advance loan made with Check N Go - -, -. The advance including interest totalled - dollars. I could not reach - - or Check N Go by telephone, and did attempt to communicate via their websites, to notify them that their information was incorrect, and I had made no such loan, received no funding from them. Fundamentally, I did not make this loan, and I will not pay any amount on this fraudulent claim. I was contacted by a lawyer - -, - -, - he asked me several questions and concluded that that Check N Go was in error, and agreed to forward documentation that I had not successfully secured from Check N Go nor - - - -. The documentation provided me - - - was a validation
email for me ; incorrect phone numbers for work and home ; name indicated as last name -, first name - ; incorrect bank account and routing number. In addition to having notified Check N Go, I have filed the following complaints : - - - -, California State Attorney General and the State of California - - -. I received the following responses : - - -, - - - - - for the Office of the Attorney General/Dept of - indicating the correct agency was the - - - -, - reference - Communication from - - - - referring my to the Office of the Attorney General, indicating that the Attorney General would be best suited to address my complaint. - - -, - - - - - of the - - - for the Office of the Attorney General indicating that a letter regarding the complaint would be directed to Check N Go, with the hope that would stimulate a satisfactory resolution. - - -, - - - - - of the - - - indicating that the office had secured a statement from Lawyer -. On - -, - I was notified the - - - - - '' was granted collection rights. On - -, - I received communication from - of their intention to collect the debt. On - -, -, I wrote RTR and summarized the situation, noting the communication and complaints, and that I was updating my complaints with the Department of Justice, State Attorney General and the Department of Business Oversight. On - -, -, - informed me that they were in the process of service releasing my account back to Check N Go. Authored by a research analyst, I assume that they are not able to substantiate the Check N Go claim. I am in process of writing Check N Go and will use the information provided here to further understanding of my case. Ultimately I want them to admit error, and discontinue pursuing me or I will be forced to protect myself in a more formal, legal manner. I expect this will be completely resolved without any affect to my credit score or credit history with your further investigation. Thank you, Sincerely, - - -
CNG Financial Corporation customer in California
Mar 23, 2015
* Source: CFPB Complaint Database
CNG Financial Corporation response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.checkngo.com/ |
Phone | (513) 336-7735 |
[email protected] | |
Address | 7755 Montgomery Rd Ste 400 Cincinnati OH 45236 |
CNG Financial Corporation | |
CNG Financial Corporation |
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