Checking account Account opening, closing, or management
RBS Citizens Bank account or service department,
Checking account Account opening, closing, or management Ohio
someone wrote me a bad check. the bank deposited it, the money was there for 5-7 days. Then they took the money out of my account, overdrafting it as well. so i fixed it all. they got their money back and i continued to deposit again. Then they froze my debit card. So i went to the bank manager, at Charter one bank in - ohio, and she said there was nothing wrong with my account and got me another debit card. It worked once, then they froze all of my money in the account. i did nothing wrong and i need my funds desperately. i just want to close the account and they wont let me.
RBS Citizens customer in Ohio
Mar 23, 2015
* Source: CFPB Complaint Database
RBS Citizens response to complaint:
Closed with monetary relief
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