First Data Corporation Prepaid Card Complaint

First Data Corporation Prepaid card department,

General purpose card Unauthorized transactions/trans. issues Georgia

I am a student at - University funds for my financial aid were put on a card with the - Logo managed by Money Network. I lost my card in - and had another issued within 3 weeks. At the beginning of the next term, -, I was told that my account had a - $110.00. I contacted the company and was told that - airline tickets were purchased to -. I said had n't purchased or authorized. Three months later received a refund of $250.00 after they adjusted for the negative tickets were $180.00. My mother spoke with a representative - at - - - times to get this refund. We requested more than - times, to -, a complete list of all transactions. Left a message 3 weeks ago still no return call.It took a year and was sent by a representative named -. In one day there were - - sales for $540.00, - - - payments in one day for $250.00, - - transactions same day for $230.00 and - gas stations in - day for $260.00 Total $1600.00. The company was negligent never froze account or contacted me. Now that we have full list to be able to dispute company says it is to late. This fraudulent theft was the result of their negligence.