Helvey & Associates consumers have reported over 30 official complaints. Out of the 30 consumer complaints against Helvey & Associates, 27% were disputed by the consumer (i.e. the consumer was not happy with how Helvey & Associates responded to their complaint) and 86% were processed in a timely manner. 0% of consumer complaints against Helvey & Associates resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 12 | 8% |
| Disclosure verification of debt | 7 | 57% |
| Communication tactics | 2 | 0% |
| Improper contact or sharing of info | 1 | 100% |
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop CallsHelvey & Associates Debt collection attempts to collect debt not owed debt was result of identity theft August 16, 2019 - I am a victim of identity theft and this debt does not belong to me. Please see the identity theft report and legal affidavit attached.... |
Helvey & Associates Debt collection attempts to collect debt not owed debt is not yours January 23, 2019 - While reviewing my credit reports I discovered a debt collection from Helvey & Associates Inc. I sent the company a debt validation request for them to VALIDATE not verify the debt they are trying to collect from me. I specifically asked for a signed agreement and other supporting documentation. They provided me with a billing statement for customer - -. My name is - -. This does not prove that I am the party who they are seeking to pay this debt. They have reported delinquent information to the credit bureaus that I am asking to be deleted.... |
Helvey & Associates Debt collection cont'd attempts collect debt not owed debt is not mine February 5, 2017 - This. company Helvey & Assc appears on my credit report for $55.00. This debt does not belong to me - I have been - in - for the past 8 years. I need this removed immediately. This has been illegally reported.... |
Helvey & Associates Debt collection disclosure verification of debt not given enough info to verify debt January 19, 2017 - Helvey and assoicateds is trying to collect on a debt from - that is incorrect. I stated this from my first cal with them and requested proof of the debt. They sent me over a ledger that clearly shows the last two months of service of being estimated and not an actual meter reading. This is being reported on my credit reports and should n't be as it is not a verified amount. The agent on the phone said I need to call consumers myself to handle this. If that is the case they should n't be allowed to be reporting something that they themselves do n't know if it is correct.... |
Helvey & Associates Debt collection disclosure verification of debt not given enough info to verify debt June 21, 2016 - - submitted a collection to Helvey and associates saying I owed - dollars for a bill from - -. I have a copy of my bill from - for - -. The bill is -. We moved out of that house the -/-/-. I called - and was told the bill was transferred to my account by mistake. The bill belonged to a man named - -. I was told the transfer department would remove it and contact the collection company within 3 days. That did n't happen. I called back and was told I should have never been given the information as it was confidential. I was told the bill was mine as they had... |
Helvey & Associates Debt collection disclosure verification of debt not given enough info to verify debt May 21, 2016 - I received a notice from a debt collector and within their time frame, I mailed them a certified letter asking for copies of bills and payments on this account. ( I think the amount they show I owed is incorrect. I also had been making monthly payments on this account and had telephone conversations with this provider that assured me that if I made payments it would not be turned over to collections ). The collection company then sent me an original copy of said hospital bill after insurance paid that does not show any payments that I made on this account. I sent them another certified letter ... |
Helvey & Associates Debt collection disclosure verification of debt right to dispute notice not received September 14, 2015 - We called in - to end shut off service. Our lease was ending and we where relocating to -. They did not disconnect the service on -/-/- as requested. The new renters continued to use the service under me well into -/-/-. When we received the bill and disputed why it was not disconnected when we requested. After the investigation, they found that the final bill should have been $160.00, however they sent us a final bill and reported to credit agency without allowing me to pay the bill. This should never have went to the credit agency since it was their error. ... |
Helvey & Associates Debt collection cont'd attempts collect debt not owed debt resulted from identity theft August 20, 2015 - this account is a fraudulent account and was from identity theft but it is reporting on my credit and this company has this frauudlent account on their records ... |
Helvey & Associates Debt collection cont'd attempts collect debt not owed debt resulted from identity theft July 15, 2015 - This debt was created as a result of identity theft ... ... and this account has been reported on my credit with attempts to collect as this debt is fraudulent i have filed police and ftc reports regarding this matter ... |
Helvey & Associates Debt collection disclosure verification of debt not disclosed as an attempt to collect July 3, 2015 - I was given noticed that HELVEY & ASSOCIATES, INC. has taken my debt, and I was given 30 days to dispute it, but I have not been able to get in touch with them as their phone number is disconnected. The debt also is not valid as my insurance company was not notified of the claim and I was told that no one contacted them about my medical bills or hospital fees and they have requested to see the claims from the hospital. ... |