Review and analysis of over 12 complaints against RBS Citizens
RBS Citizens consumers have reported over 12 official complaints related to Identity theft / Fraud / Embezzlement. Out of the 12 consumer complaints against RBS Citizens, 25% were disputed by the consumer (i.e. the consumer was not happy with how RBS Citizens responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against RBS Citizens resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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