Review and analysis of over 5 complaints against RBS Citizens
RBS Citizens consumers have reported over 5 official complaints related to Balance transfer fee. Out of the 5 consumer complaints against RBS Citizens, 20% were disputed by the consumer (i.e. the consumer was not happy with how RBS Citizens responded to their complaint) and 100% were processed in a timely manner. 40% of consumer complaints against RBS Citizens resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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