Review and analysis of over 5 complaints against Guaranteed Rate
Guaranteed Rate consumers have reported over 5 official complaints related to Credit decision / Underwriting. Out of the 5 consumer complaints against Guaranteed Rate, 20% were disputed by the consumer (i.e. the consumer was not happy with how Guaranteed Rate responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Guaranteed Rate resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Guaranteed Rate Mortgage credit decision / underwriting April 24, 2015 - Applied for a refinance with Guaranteed Rate back the beginning of - 2014. When a condition was asked for, it was provided quickly. Conditions were asked for numerous times. I had been told that my file had gone through at least - U/W 's. I had applied for a loan amount of $50000.00, and was asked after application docs and required employment docs had been sent, if I wanted to up it to $75000.00, and I said sure! I had assumed that since I was asked that, everything was reviewed, and we had room to go higher. After many emails, stating we were ready to close, there would always be s... |