Amex Collection Practices Complaints

Amex consumers have reported over 73 official complaints related to Collection practices. Out of the 73 consumer complaints against Amex, 25% were disputed by the consumer (i.e. the consumer was not happy with how Amex responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against Amex resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 18% resulted in non-monetary compensation.