Review and analysis of over 3 complaints against Amex
Amex consumers have reported over 3 official complaints related to Loan servicing, payments, escrow account. Out of the 3 consumer complaints against Amex, 67% were disputed by the consumer (i.e. the consumer was not happy with how Amex responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against Amex resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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