Review and analysis of over 4 complaints against The Money Source Inc
The Money Source Inc consumers have reported over 4 official complaints related to Application, originator, mortgage broker. Out of the 4 consumer complaints against The Money Source Inc, 0% were disputed by the consumer (i.e. the consumer was not happy with how The Money Source Inc responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against The Money Source Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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The Money Source Inc Mortgage application, originator, mortgage broker March 7, 2017 - On -/-/2016 I closed on a home loan with - ( Please see attachment 3 ). The loan was acquired by The Money Source ( Please see Attachment 1 and 4 for Billing ). I believe the tax bill was $1000.00 for every 6 months and $2000.00 for a year, at the time. I received a tax bill from - - in the amount of $240.00 ( for 6 months ) and $240.00 ( for the next 6 months ) or for the year $580.00. I submitted a request for escrow reimbursement ( Please see attachment 3 The problem is the original 4 month escrow charged and my monthly payments have been based on a $1000.00 ( $200... |
The Money Source Inc Mortgage application, originator, mortgage broker January 20, 2017 - Back in - 2016 I was contacted by a loan officer from The Money Source stating " I qualify for refinancing at a interest rate of 3.375 % from 3.875 % with no closing cost for being a good customer ". I was interested and ready to refinance. The process took months. I did not hear from the loan officer for weeks. I would call but no response. Finally I received paper work by email to refinance but it stated the interest rate was 3.875 %. I called the loan officer and told him the information was incorrect. Fast forward almost two weeks later from that interaction, I get the corrected paper w... |
The Money Source Inc Mortgage application, originator, mortgage broker January 6, 2017 - In - -/-/- I received a phone call from - -, Mortgage Loan Originator for the Money Source, who currently hold my mortgage. The call was to advise me that I qualified for a reduced rate on my mortgage and that I could refinance. The rate offered was -. I currently have a rate of - and that the closing would take place before -. I followed all the necessary steps that was required. No closing date set. This went on for almost two months. I received an email from - - was to advise me that I would refinance for a 26 year mortgage instead of a 27 year mortgage, which I... |
The Money Source Inc Mortgage application, originator, mortgage broker August 4, 2016 - In - or - 2016, The Money Source, my mortgage company called me and said they were doing me a service to lower the interest rate on my mortgage at no cost, because I was a good customer. We started the mortgage refinance process in - or -, something I expected would be very quick since I already had my mortgage with them. But the process dragged out with me having to submit information over because they did n't get it, getting new requests from people I did n't know ( even a new request to lower my interest rate from some other person at The Money Source ), and slow responses from ... |