Review and analysis of over 18 complaints against HSBC
HSBC consumers have reported over 18 official complaints related to Account terms and changes. Out of the 18 consumer complaints against HSBC, 39% were disputed by the consumer (i.e. the consumer was not happy with how HSBC responded to their complaint) and 100% were processed in a timely manner. 11% of consumer complaints against HSBC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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