Resources for resolving common issues with New York State Higher Education Services Corporation (HESC)- products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to New York State Higher Education Services Corporation (HESC)- and work to get a response. After your complaint is forwarded, New York State Higher Education Services Corporation (HESC)- has 15 days to respond to you and the CFPB. New York State Higher Education Services Corporation (HESC)- is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center