Resources for resolving common issues with Hampton Roads Bankshares products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Hampton Roads Bankshares and work to get a response. After your complaint is forwarded, Hampton Roads Bankshares has 15 days to respond to you and the CFPB. Hampton Roads Bankshares is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center