Stop Collections Acquisition Company, Inc. Phone Harassment

Resources for resolving common issues with Collections Acquisition Company, Inc. products and services

You can reduce the number of unwanted calls from Collections Acquisition Company, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New Collections Acquisition Company, Inc. Consumer Complaints


Collections Acquisition Company, Inc. Debt collection attempts to collect debt not owed debt is not yours

December 6, 2017 - I recently discovered that - -Payliance is reporting a debt of $200.00 on my credit reports after applying for a mortgage and was denied. I have never done business with this merchant and do not owe the amount they are claiming I owe. Upon contacting - - the advised me that it was a result of a returned check. When they verified the bank it was check written on an old account I had closed due to misplaced checkbooks. I have tried multiple times via credit bureau disputes and through assistance of credit repair company but - - keeps stating that they have verified this debt...

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Collections Acquisition Company, Inc. Debt collection written notification about debt didn't receive enough information to verify debt

August 8, 2017 - My name is - - last four of my SSN are -. Date of birth is -/-/- Address is - - - - T- -. I have requested verification and validation of debt per my right under the FDCPA section 809 ( a ) and ( b ). This company refuses to provide and continues to report a disputed debt on my credit report which is a direct violation of the FCRA. They are also no bonded to collect my state. I will be consulting with an attorney to seek actual and statutory damages against this company for violating my rights. I demanded proof that this debt is mine and that this be updated as dis...

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Collections Acquisition Company, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

November 1, 2016 - company called me didnt know who they was never received anything from them. put on my credit report. said that i owed them $59.00 for a $29.00 ups bad check. told them never wrote a check, send a copy of a check, told them must be fraud they refuse to do anything....

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Collections Acquisition Company, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine

October 31, 2016 - Payliance deleted this account over 2 years ago when I proved I had no such returned check for this amount ever. I want this deleted ASAP as they are reporting false information They are reporting a returned check for $170.00 on -/-/- I never wrote...

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Collections Acquisition Company, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt

May 27, 2016 - Payalience has continued to try to charge me for a debt that was already taken care of in my - report its closed and a different Collection agency is listed so makes me believe that - disclose my information to - different collection agency 's which its illegal the - - is - and second payliance ...

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Collections Acquisition Company, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

May 14, 2016 - A company by the name of - ( a company which, by the way, no longer exists ) has been unlawfully reporting - invalid " collection '' accounts in my name since -/-/-, for the amounts of $210.00 and $210.00. I first discovered these errors and several others when I pulled my own credit report for the first time in many years while looking for a house. I pulled - initially and upon receipt was shocked and highly concerned to find a significant number of invalid, inaccurate, and just blatantly false information. I immediately entered a credit dispute with - for each and every ...

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Collections Acquisition Company, Inc. Debt collection false statements or representation attempted to collect wrong amount

November 18, 2015 - We received a letter from debt collector, Payliance dated - -, 2015 stating that we owed $150.00 plus a $35.00 service fee for our - payment to our son 's orthodontist - -. However, This payment was PAID - -, 2015 Payliance had deducted the amount of $150.00 PLUS a $25.00 fee from our checking account. I sent them documents on - -, 2015 disputing the outstanding debt and documbents showing where they automatically took the money out of our checking plus their fee. Since then, our orthodontist has verified the account was current. But, Payliance is continuing ...

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Collections Acquisition Company, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

September 30, 2015 - This debt has been resolved with the original creditor -/-/-, - - -, -, Ohio -. Further, -/-/-, - Last Name unknown ( - ), a mail employee of Payliance, was advised via telephone I disputed the validity of the debt since I had resolved the issue with the creditor. I provided Payliance / -, a faxed and mailed copy of the pay voucher signed by -, employee of - -, -, Ohio, in the amount due and waiving any further fees. This information was updated in the system Payliance and - - share and utilize for collections, as verified by Customer Service...

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Collections Acquisition Company, Inc. Debt collection disclosure verification of debt not given enough info to verify debt

August 3, 2015 - Was never notified of the debt. ...

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Collections Acquisition Company, Inc. Debt collection false statements or representation attempted to collect wrong amount

June 6, 2015 - On -/-/2015 I submitted a FULLY VALID check ( convenience check with plenty of available balance ) to a grocer and it was sent to collections erroneously as a returned check '' because they did n't process the check properly. The debt collector it was sent to lied to me, stating they sent me a notice -/-/2015 about this check being returned ''. I never received that letter and they sent me a copy of the letter '' ( dated - - when they sent it after I called, not -/-/2015 ), when I discovered the error on my credit report. The bank on which the check was drawn NEVER RECEIVED the ...

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