Review and analysis of over 195 Home Equity Loan Or Line Of Credit complaints against Specialized Loan Servicing LLC
Specialized Loan Servicing LLC consumers have reported over 195 official complaints related to Home equity loan or line of credit. Out of the 195 consumer complaints against Specialized Loan Servicing LLC, 27% were disputed by the consumer (i.e. the consumer was not happy with how Specialized Loan Servicing LLC responded to their complaint) and 100% were processed in a timely manner. 1% of consumer complaints against Specialized Loan Servicing LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account April 7, 2017 - I have a 2nd mortgage with Specialized Loan Servicing and typically pay on the first Friday of the month. I noticed they are posting the payments on the following Monday which is causing extra interest to be charged on the loan. I called to check with them on this practice and they told me the only way I can get a payment to post on a specific date is to use their auto pay. I also checked my primary mortgage to see what date they are posting the payments because I use the same payment method and - is posting the payments with the correct date.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 30, 2017 - Two years ago, I sent the below message to Senators - and -. I have yet to see any action. Is it time to give up and consider all politicians do not respond? My situation has been resolved after about 6 months of back and forth letters, but what about the unfortunate people who ca n't afford to close their account? SLS actions border on criminal! -/-/2015. Senators - and - : Please have someone look into the unethical/illegal practices of Specialized Loan Services ( SLS ) Corp based in Colorado. In our particular case, our HELOC was sold from - to SLS. After reading about SL... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 27, 2017 - Specialized Loan Servicing ( SLS ) has once again threatened to purchase insurance on my behalf in the amount of $89000.00. which well exceeds the amount of my loan with SLS ( of which I owe less than $20000.00 ). I have no other loans on my property and SLS has no right to purchase any insurance in my name. I sent ( Certified Mail ) and faxed SLS proof of the Discharge of Mortgage with the 1st mortgagee ( - ) and therefore am not required to obtain more flood insurance than I owe SLS. I provided SLS with a copy of my - flood insurance in -/-/2016. I have also requested that SLS pr... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 13, 2017 - I submitted a Qualified Written Request to " Specialized Loan Servicing '' on - -, 2016 to request a deletion letter for an item on my credit report and they failed to send me a response. The first time I called on - -, 2016, the representative told me just to submit a QWR and it should be no problem to delete the item since it is an error. I asked if it was OK to send by FA-. She said yes and gave me the SLS FA- number to send it to. A few days later, I called to make sure they received the letter and the rep said yes they received it and would have a response for me within 30 d... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure February 16, 2017 - I am working with SLS and trying to get approved for a short sale. They are requiring my Real Estate Broker and Escrow Office to show a credit to them for proceeds received at the close of escrow in an impossible manner. My Real Estate Broker has tried to resolve the issue with their management but to no avail. If this short sale is not approved, the only other option available is foreclosure and I want to exhaust all avenues before that happens.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account February 13, 2017 - - was originally in the names of - and - Original loan was then sold to a company called - out of -. There was several attempts to contact them about a payoff on the loan. First call, no payoff was given, but a letter was mailed out. A check was mailed out for the payoff on the loan, on -/-/17 and never cashed. Then several attempts were made to call about receipt of the check, and they said - was not a on the loan. This statement was incorrect. Payoff letter did not state that the amount due could not be paid by personal check or that the amount must be paid via wire o... |
Specialized Loan Servicing LLC Mortgage settlement process and costs February 13, 2017 - This is a complaint from - and - - to Specialized Loan Servicing for requesting ( 2 ) two months to respond and failing to answer and respond directly to the actual requests for consumer information that was asked in the prior complaints submitted. You have ignored, attempted to cover up problems, give continuous repeated answers to unknown subject requests never made. You have ignored the illegal documents I have informed you of and continue to use and rely on after proof of fraud. I have been denied my lawful right to the information of the recent introduced blank endorsed copy of ... |
Specialized Loan Servicing LLC Mortgage application, originator, mortgage broker December 20, 2016 - Specialized Loan Services repeatedly denies my application for mortgage assistance.... |
Specialized Loan Servicing LLC Mortgage application, originator, mortgage broker December 9, 2016 - We had a Home Equity Line of Credit with - -. - - sold the loan to SLS - Specialized Loan Servicing LLC. The loan was to mature in - 2016. We received a letter to that effect giving a 90 Day Notice. We contacted SLS to ask what needed to be done to apply for a Loan Modification. We filled out all required forms and sent all requested documentation dated -/-/2016. Time went by hearing nothing. Finally I phoned. SLS informed me I would be receiving a letter stating the missing documents they needed. I did receive the letter dated -/-/2016. It stated " Documents still r... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure December 4, 2016 - I have an equity loan it went from interest only to principle and interest I called to get the loan modified they told me hat they just service the loan they do not write it. The loan went from & - to $ - few months later I found out that they do modify, I made out - packages. The first - they said that they did not get all the paperwork I sent them a third and they said that they received all the paper work. I waited and finally they said that I was denied. In the mean time I contacted Hud to help me. They tried to call and work out a modification No response. I called to find out... |
Specialized Loan Servicing LLC Mortgage settlement process and costs November 22, 2016 - REGARDING RESPONSE LETTERS -, - IN WHICH THE RESPONSES PROVIDED A COPY OF A HOME EQUITY LINE AGREEMENT AND DISCLOSURE STATEMENT SHOWING AN ENDORSEMENT OF -. I AM REQUESTING SPECIALIZED LOAN SERVICING FOR THE - TO PROVIDE THE TIME/DATE/YEAR WHEN THIS COPY WAS ACQUIRED BY SPECIALIZED LOAN SERVICING. I AM STILL WAITING FOR THE NAME OF THE CUSTODIAN / NOTE HOLDER THAT IS HOLDING THE ORIGINAL NOTE TO BE IDENTIFIED FOR THIS LOAN PROVIDED BY SLS. SHOULD THE PERSON RECEIVING THIS BE UNABLE TO UNDERSTAND THE TWO REQUESTS PLEASE SEEK HELP FROM YOUR LEGAL DEPARTMENT.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account November 7, 2016 - I have attempted to get Specialized Loan Servicing to correct my account since - 2016. Since - 2016, each month, they " lose '' the payment that is sent electronically to them directly from - - Bank. Each month, I call them and they state I must submit written proof of payment, which I do. - and - monthly payments have not yet been corrected on my account and I was charged a late fee, because SLS returned the - payment claiming I had an incorrect account # on the payment. The payment set-up with - - electronic submission has not changed since SLS started to receive p... |
Specialized Loan Servicing LLC Mortgage credit decision / underwriting November 2, 2016 - I mailed my check in to pay my mortgage it usually takes 10 days it took - the check bounced my bank took the check out the same day but took the check out before my direct deposit went it. My bank forgave the fee because it was 20 minutes difference. I called SLS immediately to submit my payment over the phone and stop payment. They told me that it was ok to wait for a notice. I called every week for a month. - said to wait, I received notice of foreclosure if I did not pay my over due payment. I called - again paid immediately like I tried to do two months before I asked if this was... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure October 26, 2016 - My wife and I filed a Chapter - due to excessive medical bills on -/-/- and it was discharged on -/-/-. Beginning back in - -, I requested a loan modification with Specialized loan Servicing , LLC ( SLS ) - our loan is with -. Since -/-/-, I submitted another formal loan modification request to SLS and during the last 7 months, I have been beating my head against the wall with SLS. They would delay and then ask for the most recent bank statements and now advise that my - -, - loan modification has expired and that I may submit a new one - -/-/-... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account October 26, 2016 - I opened case # - on -/-/2016 because each month, since -/-/2016 SLS has been receiving my monthly payments on time but " losing them '' and then charging me a late fee as well as reporting late payments being made on my payment history, which impacts my credit score. In -/-/-, SLS claimed the -/-/- payment was late because it was returned due to an wrong account number. This is NOT true. The account number is the same account # I have had since SLS became my lender. The payments are sent directly from - to SLS electronically. If you listen to the tape of the recorded phone... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure October 6, 2016 - Due to hardship and business loss due to a criminal partner - indicted and later charges dropped due to the defendant 's high level friends, and the loan officer who was the son of then state Senator - and my nearly $2.00 - loss in assets, and indebted to guarantee on the loans of $1.00 -, I was unable to pay off the total HELOC - I applied for mortgage assistance with Specialized Loan Servicing and they proceeded only to collect documents and over a prolonged and inefficient ( and intentional ) 4 plus months, I sought another refinance source. The note was due - -, -, and a... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account October 4, 2016 - Since -, Specialized Loan Servicing has been " losing '' my monthly payments and not applying them correctly to my account. These payments are sent electronically directly from - - - ( not US mail or paper check ), and I have proof of payments. Every month I have to print out a proof of payment ( to mail since they do n't accept email ) and call them and ask them to correct their records. They never correct them until I file a complaint with the CFPB.For example, Prior complaints are [ Case - and -. Every month my HELOC payment is electronically sent directly from - - -... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure October 3, 2016 - I was divorced -/-/2016. During our marriage, my husband would not allow me to pay more towards this HELOC. -/-/2016, he brought me a letter he received from SLS that he received -/-/-. They changed the conditions of the loan, I am assuming, to finally get the balance of their money. We had only been paying interest on the loan. The payment jumped from $ -/mon. to $380.00 a month. I contacted SLS and applied for a Loan Modification, which after completing the significantly long application and submitting it with the $500.00 loan modification fee ( cashier 's check ), the modifi... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account September 21, 2016 - We have submitted numerous issues to Specialized Loan Servicing and continue to have complaints joined together with the same responses and not addressing the problems as they are presented. The situation is serious as SLS is illegally demanding a monthly payment in the name of - - - - - - that has no interest or claim to our home. There is no legal document that supports their claim after numerous repeated requests for documentation. We have been provided an alleged - assignment that is a COUNTERFEIT paper signed by - - - employees without - issuance of a Corp... |
Specialized Loan Servicing LLC Mortgage settlement process and costs September 15, 2016 - There is a serious communication problem on understanding our request for answers. So in attempt for simple answers this is an easy YES OR NO selection to the following questions : DO YOU - - -SPECIALIZED LOAN SERVICING FOR BANK - HAVE THE REAL ORIGINAL LOAN AGREEMENT ( NO COPY )? YES OR NO? IS THERE A LOCATION TO WHERE WE CAN GO TO SEE THE ORIGINAL LOAN AGREEMENT IN PERSON? YES OR NO? This is very simple to answer can anyone at Specialize Loan Servicing understand these requests? YES OR NO?... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account September 13, 2016 - We recently paid off our HELOC. We have been getting statements regularly from them for a few months. Called to close the account and was told that we need to pay a fee to draw up the papers to see if we could close it. I complained about this and the representative said they would draw up the papers and waive the fee. I just got a statement from them and it says they want us to pay - separate fees to close the account. This was not disclosed to me and seems wrong. The statement clearly shows - due. I should not have to pay for them to close the paid up account.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account September 11, 2016 - The Claim : Our HELOC mortgage payment sent to SLS Loan Servicing ( SLS ) in the amount of $10000.00 has been erroneously endorsed by - - ( - ) and misapplied and erroneously credited to an unknown account at -. SLS was notified of the error on -/-/- but to this date refuses to either acknowledge receipt of the check or to sign an Affidavit of Forgery or Misapplied Funds that will allow our bank, - - - ( - ), to pursue a claim against - for the erroneous endorsement and/or proper credit of the misapplied funds. The Facts : In -/-/- we opened a HELOC acco... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account September 9, 2016 - Previous complaint # filed in -/-/- for same issue this month # -. Once again, SLS has " lost '' the electronic monthly payment sent directly from - - - ( my bank ), charged me a late fee, and insisted that I make double payments ( for last month and this month ) while they " research '' the lost payment. Every month my HELOC payment is electronically sent directly from - - - to SLS for the monthly. I have been using this same process since the day SLS purchased by loan from -. On -/-/16, I received my -/-/- statement stating SLS did not receive a -... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account September 8, 2016 - Beginning -, 2009, a cadre of financial institutions have improperly posed as the creditor, i.e. the party to whom the mortgage debt is owed, in connection with debt encumbering real property of my estate. After years of litigation, and battling absurd arguments such as, " we can enforce the debt even if we stole it, it 's a bearer instrument under UCC 3, '' it is clear that none of the financial institutions present own or have a right to enforce the debt instruments. The Court has now finally determined that the Note at issue is not negotiable instrument, and therefore not subject to UCC ... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account August 16, 2016 - Over the last 10 yrs I have faithfully paid appr - in interest on a heloc. In - I received a letter that the full amount was due in -. In - I called to ask about this and was told that the loan would be reassessed. I was not informed that the whole loan would be called. I did find in the original loan agreement that it would be called. I wish that in - they would have disclosed that and not promised reassessment. I was informed in - that I could not apply for hardship until - when the loan came due. In - I applied for hardship. I had - interest only payment due in -... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account August 1, 2016 - We had another issue in which we had to file personal BK, however we had no intention of dissolving this debt and continued to make payments every month, and we were finally able to reaffirm the debt. In the last 4 months, they had mis applied a payment, so it was showing we did not make a payment, though they show they had it but did not apply it. So for the final 3 months, we did not make a payment until it was applied. Our loan was reaffirmed and the BK discharged, this company immediately sent out a foreclosure notice and will not apply the payment correctly. I spoke to - in Executive S... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account June 28, 2016 - Since - I have made more than the payment amount, but it has not been added to the outstanding principal as requested. Instead the mortgage companies push back the payment date which allows the outstanding balance to accrue interest. Which keeps my balance high.... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account June 24, 2016 - SLS, a debt collector, has been violating the FDCPA repeatedly. - instance is their continued correspondence to an attorney who no longer represents me. .Despite notice given to them on -/-/16, they ignored it and sent said attorney correspondence on -/-/16, -/-/16 and -/-/16. This is - - of a myriad of violations.... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure June 17, 2016 - HELOC monthly loan payment adjusted from $130.00 to $440.00 in - 2016. We were experiencing excessive obligations/household expenses prior to the payment increase which caused delinquency, but the SLS payment increase made the situation even worse. I submitted an assistance package to SLS explaining the situation including supporting documentation. After it appeared the modification request was in process additional documentation was requested and provided ( same day ). Over a two week period I attempted to reach my single point of contact on at least - occasions with the only option... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account June 16, 2016 - We filed Chapter - bankruptcy on - -, -. We had a home mortgage with SLS as the servicer. No notice was filed with the bankruptcy court pursuant to - indicating that there was any money owed on our second mortgage with SLS. No notices were filed in the entire case that indicated any fees were due. After requesting our payment history I found out that fees were charged on my account ostensibly related to the bankruptcy on - -, - and - -, - more than a month after our discharge. Neither fee was ever disclosed to us and we only learned of it when it showed up on o... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account June 1, 2016 - My husband and I have a - mortgage with Specialized Loan Services out of - Colorado. My husband had a business issue and had to file a chapter -, but did not charge off this debt and has repeatly requested a reaffirmation, from the attorney and from himself. We understand that is option, however, I did not file and BK and I am the co partner on this loan. We have continued to make payments and all payments are current. They refuse to give me a statement, the have issues every month applying the payment in the right place and they will not respond to my request for a statement. So we u... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure May 30, 2016 - My second mortgage, held by SLS, was converted into a regular mortgage without any notification and at a 5 % interest. This more than doubled my payments overnight. ... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account May 25, 2016 - I had an open account with SLS that required a balloon payment. I contacted the lender to request options for putting that balance on repayment. They told me there were no options. My husband, -, passed away - years ago. I am a - who lives alone on a fixed income. I hoped that the lender would be able to work with me to find a repayment arrangement that would work for both of us, however, they were not willing to provide any options. I then went to my local bank to apply for a loan to pay the balloon payment. That loan was approved and disbursed on - -, 2016 with payment sent d... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account April 20, 2016 - My husband and I have the following complaints against Specialized Loan Servicing ( SLS ). They hold a second mortgage against our property and have done so since -/-/-. Recently, my husband and I have been trying to obtain information regarding our loan from SLS to avail. We have been advised that our account is past due, but unable to get information on when the account became past due and how the amount stated was determined. I would like to receive confirmation on when our checks were received and when they were credited to our account. I am concerned checks are being held until our ... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure April 7, 2016 - SLS Loan Servicing received our second mortgage back in -. It was sold many times and was originally with -. It has not been paid since - due to the housing crash. Due to medical financial hardship filed chapter - and received a successful loan modification on the 1st mortgage. I am current with this. I sent an offer of settlement to SLS based on hardship. They said I did not need to send any hardship letter or financials. Just to write them and make an offer. I did make them an offer and I have not heard back. I would like to know if they have accepted our offer within a timely ma... |
Specialized Loan Servicing LLC Mortgage application, originator, mortgage broker March 24, 2016 - My second mortgage or " HELOC '' matured 2 years ago since I filed bankruptcy 7 years ago and had not received any statements from them since that time I was unaware of it being close to maturity since that time I have filled out paperwork with them at least 5 times each time they say something is missing and I send that and no response. When I call back I am told the paperwork is too old and needs to be resubmitted. They have sent my home for foreclosure. Since I have a lot of equity in my home I feel they are doing something called " Dual Tracking '' which I understand is illegal in Californ... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account March 20, 2016 - I have always paid my bills on time. In -, however, my business suffered a severe financial crisis and had to declare chapter -. My HELOC was discharged but we wanted to keep the house and so since then I have been working very hard day and night and have been paying my bills on time. I voluntarily caught up the payments on my HELOC in - and then it was sold to a serving company who resold it to SLS. I have continued making on time voluntary interest payments for the past 5 years and have never missed a payment or been late. In - - the HELOC reaches 10 years and I will owe $730... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 17, 2016 - - - - line of credit of $50000.00 with balloon payment due in -, 2015. Requested modification of the loan to pay back principal plus interest. Completed all paperwork but was then transferred from the then current - - - to SLS Loan Servicing. I completed the necessary paperwork again with SLS and they continued to indicate incomplete processing and duplicate requests for the same documents over and over one document at a time. This continued for the next 8 months. I was finally denied modification, but was encouraged to complete modification paperwork again. I then compl... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure March 7, 2016 - Lender is foreclosing on my home -/-/16. I have not received notices until -/-/16 as I was living with a friend temporarily and notices were not forwarded - for over 6 months. Post office registered my new address, but documents did not reach me. They are now going to send me a modification pkg, but need 37 BUSINESS DAYS to review it, yet foreclosure is in less than 30 days! I need foreclosure delayed, postponed or canceled so I can complete required paperwork on their end. The lender told me their ATTORNEY was the one to contact to postpone foreclosure, and the ATTORNEY told me t... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account February 26, 2016 - I am disputing the total amount outstanding on a home equity loan written by - and serviced by Specialized Loan Servicing ( SLS ). I have been trying unsuccessfully to get a transactions history on this account and a copy of the original note for more than two weeks now. My understanding is that - still holds the home equity loan ( I receive my tax documents from - ) but that SLS handles payment, customer service and account inquiries for -. I called - regarding the account history and original loan documentation, I was informed that they could not help me and I would have to co... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure February 23, 2016 - I purchased my residence in -. My first mortgage was with - and the second mortgage was with - as well. - purchased the HELOC from - - -, who had purchased it from -. I then fell behind on the payments to my HELOC in -/-/- or -/-/-. Specialized Loan Servicing , LLC, who was servicing the loan on behalf of - sent a me a pre-approved package for a loan modification dated - -, -. The instructions stated that if I agreed with the terms, I should sign and mail in the agreement along with a payment. I signed the -/-/- agreement on -/-/- and... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account February 22, 2016 - Please see the attached detailed narrative in RESPA complaint filed with the mortgage servicer ... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account February 20, 2016 - -/-/- I received a letter from Specialized Loan Servicing - - - - - which said that our home equity loan was being changed from interest only to interest and principal. Nowhere in the letter did it say what the amount of our new payment would be. For about 60 months we have been paying interest and some toward principal. The new payment was to begin on -/-/-. -/-/- & -/-/- I called SLS and the person that I talked to had no idea what I was talking about. So, on -/-/- I called again and again the person I talked to said he was n't aware of what I was talk... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account February 16, 2016 - I had a home equity line of credit with - -. After - filed for bankruptcy, my account was transferred to Specialized Loan Servicing ( SLS ). In - 2015, SLS offered me a loan modification with a fixed monthly payment to include principal and interest. I accepted the offer and paid the loan modification fee. Then SLS began sending me a monthly statement showing a monthly payment amount that was much higher than what the loan modification called for. I contacted them and was instructed to pay the agreed upon amount, they said that it was an error in their system and they would correct... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account February 16, 2016 - In approximately -, 2015 I was sent a letter by Specialized Loan Servicing asking for payment on a zombie debt/mortgage. The last communication I had with the original mortgage company was more than 8 years ago in which I sent them a qualified written request and they sent me nothing to verify the debt - the statue of limitations for ALL debt in CA is 4 years. I was sent a - by Specialized Loan Servicing and I spoke with - - - who said that the lien would still stay on my property and that I would have to pay it off ; however they were not servicing the debt and have written if... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure February 15, 2016 - - I took a 30 year interest only loan for $690000.00 in -, CA. We also took out a - loan with an interest only adjustable HELOC ( purchase money loan ) for $130000.00. Both loans were with -. The housing market crashed and around - we were having trouble with our mortgage and HELOC. We completely stopped paying for our HELOC way back then. Our house was completely underwater. Both loans were with - and we received a terrible loan modification that raised our payment and we went back into default. - sold both loans to - - -. Again, applied for loan modific... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account February 14, 2016 - SLS Loan Servicing is the worst company around. I have a Heloc that the interest only period was ending on -/-/-, so -/-/-, they sent letters offering a modification and explaining it was shifting to a principle and int. payment and that I needed to send in like $880.00 by - or the deal was off. I signed the letter and sent a cashiers check. ( as I was fine with this ) Then, out of the blue -/-/-. I got another letter saying the same thing, that I was being offered a modification and to send money, etc.. I called them and they were like, 'oh, yes, we see you sent this in al... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure February 13, 2016 - In - I purchased a home in -, CA. I took out a 30 year interest only loan. In addition, I was told I needed to take out a adjustable HELOC for my downpayment. - year later the housing market collapsed. My wife and I had extreme financial hardships. I am - - with -, and my wife had lost her job. We spent years applying for home loan modifications that never seem to get anywhere. In the mean time we stopped paying the HELOC because the payment became to high and our home was very underwater. I was forced to file chapter - bankruptcy as - - - raised my payment while ... |
Specialized Loan Servicing LLC Mortgage settlement process and costs January 27, 2016 - I am trying to refinance my mortgage through the Harp program. SLS ( HELOC ) will not agree to the subordination agreement unless I pay them approximately $3000.00. I 've asked a supervisor to me to explain and no one has returned my call. I called again and they still tell have n't return my call. ... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account January 26, 2016 - Our HELOC loan was sold by - to - ( - ) and then to SLS. We have made consistent payments with additional " principal '' and submitted on time to the servicing companies. After noticing not much reduction in the balance, we questioned - ( contact no longer available ) on several occasions and was given the " run-around '' or not responded to. Once - sold the loan to SLS, we advise them of the issue and asked them to provide us : A ) Actual amount borrowed on HELOC. B ) Total amount of additional principal payments made. And, C ) Total amount of additional payments applied to loa... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account January 20, 2016 - I have had a HELOC product for the past 10 years for a rental property. The loan was originated by - -/-/-. Over the course of the loan, the servicing has been performed by -, - and now SLS. I have paid the loan in a timely fashion for the past 10 years. I have made the payments on-time and have never missed a payment, nor had a delinquent payment over the course of the loan. The loan 's servicing was recently sold to SLS over the past 9 months. Unbeknownst to my husband and me, the loan matured -/-/-. I was never notified of the pending maturity, nor received a pay-off stat... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account January 14, 2016 - I made my mortgage payment and received confirmation on -/-/2015. I received email confirmation and postal confirmation that my payment posted on -/-/2015. I contacted the Bank on -/-/2015 because the payment had not posted. The rep indicated that the payment is on file and was probably delayed due to the Holiday. I received notification today that I am 30 days delinquent from my credit monitoring service and that they never received payment. I have both confirmations. ... |
Specialized Loan Servicing LLC Mortgage application, originator, mortgage broker January 13, 2016 - Several weeks ago I requested information on a loan consolidation from -. They informed me that there was a Bankruptcy indication on my SLS, ( Special Loan Servicing ) account who services my - mortgage, thus, - denied me a loan until this matter is resolved. However, I have never missed a payment or ever filed for Bankruptcy at anytime in my life. I contacted SLS who has only delayed in admitting they made a mistake and to contact - and the Credit reporting companies to correct this grievous error. ... |
Specialized Loan Servicing LLC Mortgage credit decision / underwriting January 11, 2016 - We had a HELOC ( Home Equity LOC ) with a company called " Specialized Loan Servicing '' ( SLS ) for ten years, which was paid off in full per their terms ( ten years maturity ) - 2015. Our new lender and myself were in constant contact with representatives from SLS on the pending closing of our new mortgage. SLS was informed that the closing might happen a couple of days beyond -/-/15 due to additional paperwork required, but they understood, and stated it would not be a problem as they had their guarantee that the loan would be paid off. We paid this company for 10 years on time eve... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure January 8, 2016 - In - - our payment increased on our second mortgage loan. I started the modification process with SLS mortgage and still have no resolution. They do n't call me and when they do I found out they do n't leave messages. They have my address wrong so I have n't gotten any communication from them denying my request for modification. When I called they said they were working on it. Turns out it was denied and no one bothered to tell me. It was denied on -/-/- and I called and found out of the denial on -/-/-. This is causing stress, delinquencies on my credit report. I under... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account January 8, 2016 - Hello, Back in - we began the process to modify our 2nd mortgage. We had a balloon payment that was coming due in - and unfortunately we were unable to refinance due to diminished property value. When we began the process we were ASSURED and then REASSURED this would NOT affect our credit and only then did we proceed with a modification. We pride ourselves in our good credit and have never missed nor been late on payment. The modification was eventually approved. Yesterday ( - ) while being provided with the details of our new loan, I was told this would affect our credit severely. E... |
Specialized Loan Servicing LLC Mortgage loan modification,collection,foreclosure January 5, 2016 - Equity Loan bought out by SLS.. Sent new contract - I signed and returned. Then 1 months later SLS sent corrected addendum to loan because SLS did n't include what they say correct loan information. The new information was stating my loan amount would double on certain date and interest rate would increase. I have asked for a loan modification and SLS sent me a 36 month temporary modification with no change payment amount or interest. ... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account December 19, 2015 - In - 2015, we received notice that servicing of our loan had been transferred to Specialized Loan Servicing. At that point, we had already made our - mortgage payment to the prior servicer, eTrade, via automatic withdrawal with that servicer. Since we did not have an automatic withdrawal arrangement set up with SLS, we sent our - payment via paper check. SLS received the check on -/-/15, however, SLS proceeded to make an unauthorized automatic withdrawal from our savings account a few days later for the same payment. We sent SLS a request to set up an automatic payment before w... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account December 16, 2015 - I have a loan with Specialized Loan Servicing for nearly 10 years. The loan payment increased as a result of the GOING TO TERM from Interest Only. The - payment was made via AUTO BILL pay for - versus -. The - payment was received before due date and once we realized that it was less the the minimum I contact SLS and made a payment for the balance prior to end of GRACE Period. SLS is taking - of the payment for maintenance and not my full payment. ... |
Specialized Loan Servicing LLC Mortgage loan servicing, payments, escrow account December 14, 2015 - I had a 2nd mortgage, interest only loan, for 10 years with SLS, paid on time every payment. They recently instructed me that the terms of my loan are that I now start paying it off. I applied for modification but was denied. All the while making the payments payments on time with the statements received. Never a late payment. They sent me a new monthly statement for - with the new monthly payment which I paid on time ( well documented bank transfer and even on their web site under my account info shows paid on time. But the - statement shows a late fee being charged. When called they st... |