Review and analysis of 4 consumer complaints against CalCon Mutual Mortgage LLC
Out of the 4 consumer complaints against CalCon Mutual Mortgage LLC Mortgage, 25% were disputed by the consumer (i.e. the consumer was not happy with how CalCon Mutual Mortgage LLC responded to their complaint) and 75% were processed in a timely manner. 25% of consumer complaints against CalCon Mutual Mortgage LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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| Issue | Complaints |
|---|---|
| Settlement process and costs | 2 |
| Application, originator, mortgage broker | 2 |
CalCon Mutual Mortgage LLC settlement process and costs December 27, 2016 - I REFINANCED MY HOME THROUGH ONE TRUST HOME LOANS IN -. THEY FAILED TO ESCROW SUFFICIENT FUNDS TO COVER MY PROPERTY TA-ES AND HOMEOWNERS INSURANCE FOR 2017. CLOSING DOCS SHOW THAT A PAYMENT IN THE AMOUNT OF $710.00 SHOULD HAVE BEEN MADE TO PAY PROPERTY INSURANCE. PAYMENT WAS N'T MADE AND I CA N'T FIND OUT WHERE THAT MONEY IS. ONLY 6 MONTHS OF FUNDS WHERE ESCROWED TO PAY PROPERTY TA-ES, PROPERTY APPRAISER WILL NOT ACCEPT PARTIAL PAYMENT AND THE CHECK WAS RETURNED TO THE TITLE COMPANY. I CAN NOT FIND OUT WHERE THAT MONEY IS AND WHY TA-ES FOR THE ENTIRE YEAR WERE NOT ESCROWED. WHEN I QUESTIO... |
CalCon Mutual Mortgage LLC settlement process and costs May 25, 2016 - My wife and I decided to refinance our house to help lower our payment a little bit. When we met with the company to start the refinance process, we were told that there was going to be no cost to us. Then we get documents that said we needed to bring $270.00 to closing. We then get communication that we need to bring $870.00 to closing. We next get a Document to sign saying we need to bring over $1000.00 to close. We get that issue resolved, but have yet to receive any documentation on anything else. We have had to constantly request updates on where we are in the Funding process. ... |
CalCon Mutual Mortgage LLC application, originator, mortgage broker February 25, 2016 - OneTrust Home Loans is actually the fictitious business name of Calcon Mutual Mortgage, LLC, a - LLC headed by CEO - - ( - ) and his brother -. On -/-/2016 I recieved a solicitation telemarketing call from one of the employees, - - from his personal cell phone at -. I asked - how he obtained my personal cell phone number. He stated that he got it off of one of the tax returns of his mortgage loan client. I was shocked. I said " seriously you got ta be kidding ''!!! He actually pilferred confidential information off of a clients tax return. -!!! If you use ... |