Review and analysis of 3 consumer complaints against Homestead Funding Corporation
Out of the 3 consumer complaints against Homestead Funding Corporation Mortgage, 0% were disputed by the consumer (i.e. the consumer was not happy with how Homestead Funding Corporation responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against Homestead Funding Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 2 |
| Settlement process and costs | 1 |
Homestead Funding Corporation loan servicing, payments, escrow account February 17, 2016 - I am writing a formal complaint against Homestead Funding Corporation and -. I closed on my home through a VA - on - -, -, through Homestead Funding Corporation ( HFC ). HFC started using - for servicing payments on my loan without notifying me in advance. I continued making payments on my mortgage. On - -, -, I received a call randomly asking me where I want my payments for my mortgage. The caller claims her name is " - '' and represents Homestead Funding Corporation. I voice that the call sounds like a phishing attempt as I have never received a call like this. ... |
Homestead Funding Corporation loan servicing, payments, escrow account April 1, 2015 - I obtained a new mortgage through - - for the purchase of a new home. We closed on the property located at - - -, -, NY - on - -, 2015. Our - mortgage payment in the amount of $1500.00 was due on - -, 2015. On - -, 2015, I logged into the - - website and made our - payment for $1500.00. This transaction cleared my bank account via ACH transaction on - -, 2015. On - -, 2015, I received a letter in the mail dated - -, 2015 from - stating that our mortgage had been sold to them from - -. After - -, 2015, I con... |