Review and analysis of 17 consumer complaints against Granite State Management & Resources
Out of the 17 consumer complaints against Granite State Management & Resources Student Loan, 18% were disputed by the consumer (i.e. the consumer was not happy with how Granite State Management & Resources responded to their complaint) and 71% were processed in a timely manner. 12% of consumer complaints against Granite State Management & Resources resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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| Issue | Complaints |
|---|---|
| Repaying your loan | 9 |
| Dealing with my lender or servicer | 5 |
| Can't repay my loan | 2 |
| Problems when you are unable to pay | 1 |
Granite State Management & Resources dealing with my lender or servicer trouble with how payments are handled November 15, 2016 - For 18 months now, since I began closely monitoring my loans, I have had to call my loan company ( Granite State Management & Resources ) almost every month due to misapplication of loan money. I try to make targeted payments to pay off specific higher interest loans, and many times they simply spread it across all loans despite my specifications given both online and over the phone. The last couple of months, they have adjusted the amounts paid slightly on my loans, and have actually increased my auto-debited amount without my consent. The amounts are negligible for just me, but if this is ha... |
Granite State Management & Resources dealing with my lender or servicer September 27, 2015 - The school referred me to the lender. After obtaining the loan my school closed. I 'm upset because I was indigent at the time and they required my grandfather to co sign. I am unable to apply additional payments and by the time I pay it off it will be more than - paid on a - loan. I have been unable to work out anything with the lender other than a deferment. Private loan through Granite state management and the lender continues to contact my family members and cosigner even though my payments are on time and up to date. It is all very upsetting to my elderly grandfather/co signer. My p... |
Granite State Management & Resources dealing with my lender or servicer June 26, 2015 - This is - of - complaints that have now haunted me for way too long. - foremost I have a major problem with the initial placement of my loan in collections, I was making - payment to granite state management in NH, where they led me to believe - easy payment took care of all of my loans. Not to mention they also led me to believe that my loans covered my entire schooling (which they did not and -.). Long story short, I eventually was contacted by a collection agency by the name of - and told I had to pay - more per month to them for this - private loan that was sent ... |