Review and analysis of 2 consumer complaints against Secure One Capital Corporation
Out of the 2 consumer complaints against Secure One Capital Corporation Mortgage, 0% were disputed by the consumer (i.e. the consumer was not happy with how Secure One Capital Corporation responded to their complaint) and 50% were processed in a timely manner. 0% of consumer complaints against Secure One Capital Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 50% resulted in non-monetary compensation.
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| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 1 |
| Application, originator, mortgage broker | 1 |
Secure One Capital Corporation application, originator, mortgage broker March 1, 2016 - Our house was built -/-/- and it is located in -, -, a town that has been entered onto the National Register of Historic Places pursuant to the National Historic Preservation Act of -/-/-. We purchased our house in -/-/-, and over our 25 years of ownership, our home has been completely renovated to exacting standards consistent with the - - era. I had refinanced my home mortgage loan in -/-/- with Secure One Capital Corporation, - - -, - -, - - ( - ) - -. This refinance was initiated by a " cold call '' suggesting that I refinance a... |
Secure One Capital Corporation loan servicing, payments, escrow account July 21, 2015 - I did a refi on my home and the company was Secure One Capital. I never received a statement from them to make my first payment, so I sent it to the address in my loan paperwork in - 2015. The check cleared on - -, 2015. Around the end of -, I receive a statement form another lender called - -. On the statement it showed I was late on my - payment. So I had my wife contact Secure One Capital. Took numerous calls and emails trying to get Secure One Capital to forward the payment to - -. Still to this date, the payment had not been forwarded. ... |