Review and analysis of 16 consumer complaints against Universal Recovery Corporation
Out of the 16 consumer complaints against Universal Recovery Corporation Debt Collection, 19% were disputed by the consumer (i.e. the consumer was not happy with how Universal Recovery Corporation responded to their complaint) and 19% were processed in a timely manner. 0% of consumer complaints against Universal Recovery Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 6 |
| False statements or representation | 4 |
| Improper contact or sharing of info | 2 |
| Disclosure verification of debt | 2 |
| Communication tactics | 2 |
Universal Recovery Corporation communication tactics threatened to take legal action September 1, 2016 - I told them to not contact my husband or myself at work and they did again. They told me and my husband that they will be attaching our wages. The caller also told us we had to call back by - the next day after we made payments or they would take further steps to contact our employers. I made a payment on -/-/16 for $58.00 and then on -/-/16 the called my husband at work and told him he had to make a payment, which he did make another payment. Then the guy told him if he did not call back by noon that he would start proceeding 's against us to attach our wages. We made 2 payme... |
Universal Recovery Corporation cont'd attempts collect debt not owed debt is not mine November 11, 2015 - This company is collecting on a debt for an insurance company, who was continually charging for a policy that was canceled due to the - required the Dealership to take back the vehicle as it was sold in with a salvaged tittle. The agency also has a second account from an insurance company, who has sent me to collections with no notice from them about this debt in over 2 years .... That collections agency is also charging additional fees ... |
Universal Recovery Corporation improper contact or sharing of info talked to a third party about my debt September 23, 2015 - My husband had been contacted on -/-/- and -/-/- in which a message was left on his phone for me ( - - ) to call - at Universal Recovery Corporation. On Monday -/-/- I received a letter that I owe $300.00 for a $75.00 returned check. On -/-/2015 - called my husband again but this time he answered and when he told her I was unavailable she continued to tell him about the money I owed, threatening a lawsuit and to ruin our credit, and then she brought up our -/-/- bankruptcy. When my husband told her that he did n't think it was legal to be talking to hi... |
Universal Recovery Corporation disclosure verification of debt right to dispute notice not received September 10, 2015 - I am trying to make good on my payment with Universal Recovery -, and I called them to pay the debt but I requested that I would like to make good on my debt IF, they would take my debt off, and clear my account so that it does not show up on my credit report anymore. Universal - told me that they would not be willing to guarantee that. I asked them why would anyone want to may the debt if it is not going to positively or accurately be displayed on their credit. Here I am trying to pay my debt. I also tried asking them if they would be able to mail me a letter stating that upon receipt ... |
Universal Recovery Corporation cont'd attempts collect debt not owed debt is not mine July 10, 2015 - this debt just showed up on my credit report have no ideal who this company is have not received any notice via mail nor do i remember doing business with this company. ... |
Universal Recovery Corporation false statements or representation attempted to collect wrong amount June 24, 2015 - Universal recovery cooperation. I called them to pay my husbands death off and the guy I talked to was so rude I hung up on him. I told him I would pay him Thursday when I get paid and I wanted him to work with me but he refused. He wanted me to give him my account infoation and I refused I told him I would call back Thursday and pay it, he was yelling at me and saying I was like everyone else a talker I told him no I 'm not like that I told g I contacted you to pay that bill and not the other way around and it is not even my bill so he should be happy that I contacted him to pay it. He said i... |