Machol & Johannes, LLC Debt Collection Complaint

Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount

Machol & Johannes, LLC Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Washington

I had purchased windows financed through - - Bank for the amount of $10000.00 around -. I made payments, until the economy started collapsing, my daughter lost her job and I was trying to support - households, so I made sporadic payments when I could, knowing this was a legitimate debt that I owed, even though the home had been foreclose on, it was still my responsibility to pay. I received in -/-/- what was presented as a summons for a lawsuit filed in Washington State - Court as an attempt to collect a debt, from Machol & Johannes , LLC. The date to respond had passed before I received it. There is no court stamp. However, since I did owe the debt, I called them, and we set up payment arrangements. The balance owed was $11000.00, plus interest, and costs of the action, etc. I spoke to - - and was told that if I started paying immediately, no finance charges would accrue. The amount now owed was $13000.00 I have been paying on this account since then, there have been some missed payments, however I made them up with double payments. Each time my records show I am close to payoff and I call them, now speaking to - -, the payoff amount is usually double or triple what I think it should be. I have as of this date paid a total of $16000.00. Not counting the amount paid to the original loan holder. I 'm now told that I my payoff balance as of - - is $6800.00.

Machol & Johannes, LLC customer in Washington
Feb 09, 2017

* Source: CFPB Complaint Database

Machol & Johannes, LLC response to complaint:
Closed with explanation

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