Statebridge Company Mortgage Complaint

Statebridge Company Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Pennsylvania

I had spoken to - - - on several occasions about my monthly statements and how I could receive them. Around the same time our mortgage was going to be transferred. I asked him if our credit file with Statebridge could be deleted, he requested that I send in a letter asking for the removal of the negative information, which he assured me the account would be removed. I did this in - 2016 and got no answer, I also disputed the fact with - - credit reporting and have not received a response. - - states that their investigation has been completed but there is no update.