Citibank Bank account or service department,
Checking account Account opening, closing, or management California
-/-/2016 I opened a checking account with Citi Bank NA. As part of the new account bonus, Citi Bank offered - bonus if I meet criteria to earn the - dollar bonus. I did meet their criteria in same month. Furthermore, to get the - bonus the consumer must wait 90 days to receive the bonus which was fulfilled as well. I visited the branch and requested status of the -. The branch was willing to help but the back office of Citi Bank does not want to fulfill their side of the obligation. They made an agreement to give me the bonus after meeting the criteria but not willing to do so as we speak. I have to constantly follow up for this to no avail as of this date. At a minimum, this is a deceptive marketing gimmick by Citibank and I seek relief from this scam by Citi Bank and like the - I was promised.
Citibank customer in California
Nov 18, 2016
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://online.citibank.com/ |
Phone | 800-870-1073 |
Address | 701 E 60th St N Sioux Falls ND 57104 |
Citibank | |
Citibank |
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