Tidewater Finance Company Consumer Loan department,
Vehicle loan Problems when you are unable to pay Tennessee
I was - payments behind on my car payments, I called the office of - - to try and working something out. I told them that I can make - payments in -, if they can help me with the -, then in - I can set up a monthly draft and have payments come out that way. I was told that they will would do the assistance once I made those payments. Once I did they told that they would not be helping with the third payment. In - the transmission was going out on my car, I emailed - told them that I could n't make the payments and save for a new transmission. They told me that if Imake the payment that they have - more option that will help me with that time. Once again I made the payment and they are going back on there word and what they told me
Tidewater Finance Company customer in Tennessee
May 17, 2016
* Source: CFPB Complaint Database
Tidewater Finance Company response to complaint:
Closed with explanation
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