Tidewater Finance Company Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Tidewater Finance Company Consumer Loan department,

Vehicle loan Problems when you are unable to pay Tennessee

I was - payments behind on my car payments, I called the office of - - to try and working something out. I told them that I can make - payments in -, if they can help me with the -, then in - I can set up a monthly draft and have payments come out that way. I was told that they will would do the assistance once I made those payments. Once I did they told that they would not be helping with the third payment. In - the transmission was going out on my car, I emailed - told them that I could n't make the payments and save for a new transmission. They told me that if Imake the payment that they have - more option that will help me with that time. Once again I made the payment and they are going back on there word and what they told me

Tidewater Finance Company customer in Tennessee
May 17, 2016

* Source: CFPB Complaint Database

Tidewater Finance Company response to complaint:
Closed with explanation

Consumer disputes how Tidewater Finance Company handled their complaint

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