Bison Recovery Group, Inc. Debt Collection Complaint

Medical Communication tactics threatened to take legal action

Bison Recovery Group, Inc. Debt collection department,

Medical Communication tactics Threatened to take legal action New Jersey

On multiple occasions Bison collections sent threatening calls to me regarding service date -/-/- and -/-/-. On -/-/- i received a call from this company with - agents on the line requesting for payment. I advised that I am unaware of these service dates. The agents continued to bully me on the line. They referenced that they can see my credit score, mortgage payments, and paid off student loans for my children. I continued to state that i am unaware of the service dates and would like a verification of validation. Another agent then told me that " I could be sitting on a lottery ticket and when can you begin to make payment. '' I was shocked and very bothered by this and was n't able to get a word in edge wise. I advised them of my - - and my - started to affect me during the call. Another agent contacted me within hours and again requested for payment. I asked again for a verification of validation letter and he stated he could request but there was no guarantee and again insisted i make payment or they would sent the claim to their lawyer. I then asked


- ( insurance ), my daughter ( witness ) and myself. I then asked the representative at Bison to contact the doctor of which they stated the service was sent to collections and at first the Bison representative refused and stated it would be a conflict of interest. The agent then agreed to call the medical provider via conference call. The medical provider stated they would have to go through their archives but they did not see anything for the date of service -/-/- nor -/-/-, but would research. ( these calls were made on -/-/- ) This call lasted about 4/5 hours. This collection agency is requesting round $2800.00 for - service date of which the medical provider nor the insurance company can seem to find. Bison Collections have yet to send any statements as well. I even request for certified mail to serve as proof of receipt. I am not aware of this bill and have yet to receive any statement nor verification of validation letters. As last week i continue to receive calls from this company requesting payment and i continue to request for statements. Today I tried calling the collection CO, and the representative refused to tell me who he was, or where they were located, until i provided my name and SSN, I then hung up.

Bison Recovery Group, Inc. customer in New Jersey
May 10, 2016

* Source: CFPB Complaint Database

Bison Recovery Group, Inc. response to complaint:
Closed with explanation

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