Encore Capital Group Debt Collection Complaint

Communication tactics frequent or repeated calls

Encore Capital Group Debt collection department,

I do not know Communication tactics Frequent or repeated calls California

Midland Credit Management , Inc. repeatedly call me on my cell phone, which is my work phone. When I say Hello, hello, no one is there!!! I repeatedly asked them to Validate this debt, which mentions - and as I see from my credit report is quite old, but they keep sending me a letter saying they are requesting the appropriate documents. The last time they called, I took a photo of the call on my cell number. - removed their entry from my credit report but - is not willing to do so.

Encore Capital Group customer in California
May 10, 2016

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Encore Capital GroupComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/20160102030405060Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Encore Capital GroupCommunication tactics46.2%0.1%53.2%0.4%0.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
investor.relations@encorecapital.com
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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