Prospect Financial Group, Inc Mortgage Complaint

Prospect Financial Group, Inc Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting California

My husband and I are in the process of re financing our CA home. In - -, I submitted through - - basic information which unleashed excessive calls and emails that were endless. We found a lender not associated with - -. Since this process started in - -, we continue to receive solicitation calls and emails. The last call received was on -/-/- on Saturday night at - p.m. Our lender is Prospect Mortgage. The caller said they were from Prospect Financial asking for information as well as giving incorrect detail about our terms. We refused to disclose any information and when I asked a question the caller did not answer and said she would send email and ended call. Thereafter, emails were sent confirming the call. We have a great relationship with our Certified Mortgage Consultant and immediately contacted her. She confirmed it is not her company. Prior to this call we have been receiving calls by Prospect Financial and learned it is not our lender. It seems this company is copying the logo to appear to be the same lender. See emails in attachments with detail. The emails are presumptive and disclose inaccurate detail about our loan.


consumer. - Mortgage Refinance From : - - ( -- - Sent : Sat -/-/- - - To : -- - -- - Cc : - - - -- - Hi -, Thank you for speaking with me a few minutes ago. I definitely think we can help save you some money with your mortgage refinance. I 've copied your loan officer, -, on this email. He will send you a customized quote based on the information we discussed ( confirmed below ) shortly. - Loan amount : - - Loan term ( s ) : - & 15 yr - Cash out : No Please do n't hesitate to let either of us know if you would like to see any other options, if anything above is incorrect, or if you have any additional questions. We 're happy to help! Thanks again for your time! Best Regards,.. ........................... - - Prospect Financial Group, Inc. - - - - - -, CA - Direct : - Fax : - -- - A+ Rated Description : cid : -- The information contained in this email may be confidential and/or legally privileged. It has been sent for the sole use of the intended recipient ( s ). If the reader of this message is not an intended recipient, you are hereby notified that any unauthorized review, use, disclosure, dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please contact the sender by reply email and destroy all copies of the original message. Thank you. Prospect Financial Group Inc. - - -, - -, CA -. - - -. Description - : -- - # - | - # - ( C ) - Prospect Financial Group Inc. All rights reserved -