Mortgage Clearing Corporation Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Mortgage Clearing Corporation Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Illinois

My wife and I have a Mortgage with Mortgage Clearing Corp. Our current issue is -/-/-, we called them to see if there were any programs that had that would be available to use due to financial hardship. Our mortgage at the time was $1800.00 ; this was extremely high for us. This amount was about - % of our net income, which is against the law, according to the law ; rental payments should not exceed - % of your net income. At that time I spoke with a - and then the - of the company. And we were told to start paying $1200.00 monthly ; this would be a loan modification. That was great for us. We never received any formal documentation regarding the modification, but we continued paying the $1200.00 as we were told by Mortgage Clearing Corp.


We were also told by our Bankruptcy Attorney that we are behind on our Mortgage due to only paying the Principal and Interest, and that the taxes were not included in our payment. Due to a lack of funds available for Property Taxes. We did make all scheduled payments for our Bankruptcy Plan and we thought we could move forward to financial stability. Now, because we were paying the wrong Mortgage amount and subsequently are behind on our mortgage, our Bankruptcy can not be discharged. We have been paying $1200.00 since -/-/- and have never received any type of correspondence from Mortgage Clearing stating we were behind on our Payments. Had we received anything we would have made the correct payments. We simply can not afford to pay $ - monthly at this time. I am a - - - and my wife is currently receiving Unemployment Benefits due to her being laid off from her job. We are just looking to be treated fairly and the Business Practices of Mortgage Clearing Corp are unethical and borderline illegal. We are hoping that someone can assist us with dealing with Mortgage Clearing Corp in a professional manner, and receiving a more manageable mortgage payment. Respectfully,

Mortgage Clearing Corporation customer in Illinois
Dec 11, 2015

* Source: CFPB Complaint Database

Mortgage Clearing Corporation response to complaint:
Closed with explanation

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