Boeing Employees Credit Union Bank Account Or Service Complaint

Boeing Employees Credit Union Bank account or service department,

Checking account Problems caused by my funds being low Washington

I am writing to complain against BECU 's punitive and uncompromising charge of $25.00 against a transfer I tried to make and which BECU rejected for insufficient funds. On -, I tried to make an overseas deposit for $1000.00 using the -. I requested - to cancel the transaction immediately on - when I realized that I ordered the transaction from the wrong bank account, but it appears that - did not honor my request. I called - and they said they were looking into the issue. Today I called BECU.org and explained my problem and requested a reversal of the charges but they refused. My complaint is that although BECU rejected my transaction, the BECU Credit Union still fines me $25.00 for the transaction that they dishonored. I would have understood if BECU honored the transaction by giving me an overdraft and then charging me a fee, but they did not. I have had an account with BECU for a while, and I have never had a failed transaction. BECU prides itself as a CREDIT UNION, and it proudly advertises itself as more caring and friendly to its " members '' not " customers '' as the big banks call us. I suppose the word " members '' to BECU means the same as the word " customers '' to the big banks ; it 's just a matter of semantics ; the word " members '' sounds friendly in need and not in deed, because the bottom line is the same : " we, your friendly credit union, will not give you, members, a first time warning, but PUNISH you with an unreasonable fee even if you make a transaction that does not go through, and even if we ( BECU ) do not incur any loss of funds on our side, and that is the rule and that is how we treat our MEMBERS. '' I find this policy punitive and disrespectful and BECUs business practice loathsome and as pleonexic as the big bank 's policies. Please help me recover my money.