Polaris Home Funding Corp Mortgage Complaint

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker

Polaris Home Funding Corp Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker Georgia

I received an urgent notice about my mortgage in an official looking envelop. This was unsolicited and did not indicate that it was a marketing flyer. It refered to 'guideline changes ' and that I was selected for a 'reduction progarm ' which will 'lower my monthly payment significantly. ' This, it turns out was untrue, but assumed they would pay off my fixed rate loan for a variable rate loan, however, the variable rate was n't much better than my fixed rate and did not amount to a 'signficantly lower payment ' compared to my current mortgage. This letter was alarming, deceptive and felt predatory in its design. In the fine print I see that it is a solicitation from - - - and - - ( contact information in the attached pdf file ). I feel their tactics are the type that regulatory reform was intended to eliminate.

Polaris Home Funding Corp customer in Georgia
Dec 03, 2015

* Source: CFPB Complaint Database

Polaris Home Funding Corp response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Polaris Home Funding CorpComplaint HistoryComplaints12/20156/20163/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Polaris Home Funding CorpApplication, originator, mortgage broker33.3%66.7%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker2.4%74.6%8.2%5.3%1.1%6.3%1.3%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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