Pacific Union Financial, LLC Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Pacific Union Financial, LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Oklahoma

I lost my job, so I immediately call Pacific Union Mortgage to ask for a payment deferral. It took them a month, but granted me 3 months with a payment of $5.00 each month. When the first money payment of $5.00 was due, I went online as I always had and they took off my online payment option. I sent them several emails asking them to fix this problem I finally gave up and sent in a check for $15.00 ( 3 months ). After several months now, I call to find out why my credit score went from - to -, they said my payment deferral agreement is now void since my $5.00 payment was late. I had to take a job in - and almost was not able to even rent a house to go back to work because of them. I had to pull money from my - to pay the extra deposit the landlord wanted. I called and told the woman on the phone to get a supervisor to call me to fix this problem since a late payment of $5.00 is completely ridiculous to void my agreement. My payments were always on time since I obtained the loan with them. They almost want to destroy my credit when I was only unemployed for 5 months. I am a - - and have n't made less than $- a year salary in years.

Pacific Union Financial, LLC customer in Oklahoma
Nov 10, 2015

* Source: CFPB Complaint Database

Pacific Union Financial, LLC response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more