Reverse Mortgage Solutions Mortgage Complaint

Reverse Mortgage Solutions Mortgage department,

Reverse mortgage Loan modification,collection,foreclosure New York

the reverse mortgage lender ( reverse mortgage solutions inc ) provides a procedure for the struggling homeowners to short-sale their property. ( short-sale letter exh - ) stating that Once the process begins, an associate will review your application and contact you within 5 business days to discuss next steps. '' FHA 's parent agency, the U.S. Department of Housing and Urban Development, also has guidelines for lenders handling short sales. we have submitted a complete short-sale package both by fax and email on - -, 2015 ( see exh - ) only to be told that the package was lost by the lender. we have resubmitted that package on - -, 2015 ( see exh - ) of which the receipt was acknowledged by the lender. despite the clear short-sale guidelines by the lender and - - Department of Housing and Urban Development the lender is not responding to short-sale requests and seems to be purposely dragging the process unnecessarily and causing the home-owner, who is a - citizen, additional financial and emotional hardship.