PNC Bank Mortgage Complaint

PNC Bank Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

I filed a complaint against PNC Mortgage in - or - against the process thy use to process they use for providing a mortgage modification, During that time I provided them I provided tyhem with all the requirements for a HARP mortgage modification based on the fact that I had retired in - of this year and my wife lost her job in - also. They changed the dates required for responding to my complaints and moved forward with a foreclosue date. The date was cancelled and changed a couple of times because they were not being honest with my wife and I. I no longer trusted PNC and decided to perform a short. My real estate agent - -, - received permission to enter the process as my spokesperson with PNC in order to carry out the short sale. To my knowledge he received permission from PNC to perform the short sale and begfin getting the property ready in -, he immediately received a offer in the amount of $450000.00 for the property which is more than fair considering the property is under water. Recently PNC informed - - that they were not going to accept the dshort sale


meet the 38 day requirement for sending them documents that they in fact already had. According to many real estate agents the 38 day requirement does not exist The fact that they gave my agent above permission to sale is the only requirement I needed to move forward. We have done everything requested of us during this two year process and PNC has not been honest with us, they change contact staff for me constantly and I am unable to make contact with that person and therefore I am constantly speaking with someone different each time I attempt to contact PNC. They constanly start the process over requesting the same package and documents that I have already faxed to them.You currently have a complaint on record filed against PNC with recommendations from Senators - -, and - - informing me that should file a complaint with your agency and now I mus t file again because they are foreclosing on my property on - -, and I feel that they have no right to carry out this un fair procedure, We need help immediately.-