World Omni Financial Corp. Consumer Loan Complaint

Vehicle loan Managing the loan or lease

World Omni Financial Corp. Consumer loan department,

Vehicle loan Managing the loan or lease North Carolina

I have - automobiles financed through World Omni Financial - Southeast Toyota Finance - SETF ). - accounts are showing payments made on time as - days late -. I have contacted - on numerous occasions and while they state I am correct that these payments are not late the customer service representative and supervisor state that I must dispute this with the bureaus as they supposedly have no control over how the bureaus report accounts. They have refused to contact the - credit bureaus to have this corrected and reported accurately even though they admit that the payments were made on time. I would like the late payments removed for - and - - corrected immediately as you can easily see on the statements from SETF, these payments were made on time. Afterwards, I would like all of my payments reviewed and corrected on my credit report. With the most recent obvious errors made by them, I now question the accuracy of all reported late payments. I do know there were a few late payments in either - or -, but not as many as they are reporting. With their refusal to correct the issue on my behalf, I would like to know if they are being truthful in their statement that they can not have the errors corrected. - accounts have been paid through - of -. If there is a way to show these on time payments as well, I would like for those to show as well. I am currently paying for credit reporting services to monitor these accounts closely. If it is found that the lender could have easily corrected these inaccuracies, I would also like to be reimbursed for all costs associated with these errors. Thanks in advance for your assistance.

World Omni Financial Corp. customer in North Carolina
Jul 10, 2015

* Source: CFPB Complaint Database

World Omni Financial Corp. response to complaint:
Closed with explanation

Consumer disputes how World Omni Financial Corp. handled their complaint

Created with Highcharts 4.2.3World Omni Financial Corp.Complaint HistoryComplaints3/20135/20136/20138/201310/201312/20131/20144/20146/20147/20148/20149/201412/20141/20155/20157/20158/20159/201510/201511/20151/20164/20165/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3World Omni Financial Corp.Managing the loan or lease78.8%9.1%12.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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