Other (phone, health club, etc.) False statements or representation attempted to collect wrong amount
Ceannate Debt collection department,
Other (phone, health club, etc.) False statements or representation Attempted to collect wrong amount California
The company FMS Investment Corp. - informed me that I would be participating in the Loan rehabilitation program which would reduce fees and costs associated with the transfer of the loan to their company and take away any interest accrued. I have been dealing with this company since -/-/-, all the paperwork I have received has said that I was in this program, and I have talked to several employees there of which multiple have informed of the above stated information. Today on -/-/- I was informed I was not in the program and none of the above mentioned services would be provided. The information I have been receiving was false and extremely misleading. I informed them that if I would have known this I could have paid it off sooner rather than it gaining interest that I would end up paying back. They stated they were sorry of the misinformation.
Ceannate customer in California
Jun 10, 2015
* Source: CFPB Complaint Database
Ceannate response to complaint:
Closed with explanation
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