JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Maryland

On - -, - I paid off the mortgage and the check was made payable to - - - -. I have researched the property in the - - - at - and the release of lien or satisfaction of the mortgage was not reported by the lender. The loan initially started with - -, and was transferred to -, - -, and - -. Note that in -, - - and - - - merged, and the mortgage company was renamed - - - Mortgage. I contacted - - - - - ( -- ) and they stated the following : - - - was acquired by - - - - -. - - - - - is not part of the - - -, -. -. It was acquired by - - - , - which was acquired by Chase Manhattan. Chase Home Finance is handling those loans now. ( - ) -. So I contacted Chase, and - - - - - ( - : - Email : -- ), the - in the Lien Release Customer Research for Chase at - - - - -, - - stated that he reviewed the request provided for a release of lien on the - loan for -. The servicing company listed is a company that Chase can sign for. However, in order to process a release for this loan I do need some additional information. Since the loan was never assigned, the memo note giving the check number and amount paid is not enough to move forward on this matter. Please provide a copy of this cancelled check or a paid in full letter to confirm the receipt of payment. Note that I did not receive correspondence from - - upon payoff of my loan. I wrote check # - payable to - - for $32000.00 from a - - - Bank checking account. I do not have a copy of the cancelled check. - - - Bank was acquired and is no longer in existence today.