Kondaur Capital Corporation Mortgage Complaint

Kondaur Capital Corporation Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Florida

We sent the application documents to - - at Koundar Capitol and their counsel starting in -/-/-. Each time, they denied the application in less than a week. They cited that they could not create an affordable payment each time and did not explain how this came to be. We sent another application and Notice of Error to Koundar in -/-/- with updated income and expense information, explaining that there was a change in income and expenses, making their ability to pay an affordable loan payment more possible. Just as before, in less than a week, we received correspondence that they could not come to a term with an affordable payment. We have called the assigned SPOC, - -, - times in three months, sent her over - emails, and copied these emails to - other individuals at Koundar Capitol. There has been no response aside from the canned letters with no detailed explanation. The last application we sent was -/-/- and we received notice of denial dated -/-/-, which is only two business days later. IT IS IMPOSSIBLE TO DO A FULL REVIEW AND DETERMINE ELIGIBILITY IN TWO DAYS. All contact attempts and requests for explanation have gone unacknowledged and unaddressed.