Southwest Business Corporation Mortgage Complaint

FHA mortgage Credit decision / Underwriting

Southwest Business Corporation Mortgage department,

FHA mortgage Credit decision / Underwriting Tennessee

I applied for a FHA/HUD loan with SWBC Mortgage, -, TN. I submitted all paperwork and documentation to receive a pre-approval, GFE, and loan was sent to underwriting after submitting a letters and other documents to processor. I was called on -/-/- by loan officer - - and was told that loan was denied because of statement in letter regarding why '' I amended -/-/- taxes. I stated it was the request of a former lender ( - ) in which I did not close on foreclosed home. I scheduled a meeting with - and his supervisor. I was informed that I was committing fraud and falsifying documents. I informed SWBC I did nothing wrong. I do not know anything about their industry as I am ignorant to the lender/mortgage industry. I 'm working on becoming a - time homeowner. I did what the lender requested of me. I asked that they call FHA/HUD while in their presence to verify what was stated and amendment of taxes is illegal and verifiable reason for loan denial. Unfortunately, - ( FHA/HUD customer service line ) stated only an underwriter can speak with HUD underwriters to get the information. Also, I requested the SWBC 's underwriter to send me documentation of the information as I may have to retain an attorney due to the implications of fraud ( me and/or lender ). I was told by - supervisor that - underwriters of SWBC have denied the loan. I 'm still awaiting the denial letter from SWBC Mortgage and the information from the underwriter that verifies I have committed fraud via FHA/HUD policies and they have the right to deny me the loan.

Southwest Business Corporation customer in Tennessee
May 23, 2015

* Source: CFPB Complaint Database

Southwest Business Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Southwest Business CorporationComplaint HistoryComplaints5/20158/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Southwest Business CorporationCredit decision / Underwriting100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting0.6%6.3%5.8%1.2%2.2%5.6%77.1%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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