Paramount GR Holdings, LLC consumers have reported over 7 official complaints. Out of the 7 consumer complaints against Paramount GR Holdings, LLC, 0% were disputed by the consumer (i.e. the consumer was not happy with how Paramount GR Holdings, LLC responded to their complaint) and 71% were processed in a timely manner. 14% of consumer complaints against Paramount GR Holdings, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Application, originator, mortgage broker | 4 | 0% |
| Loan servicing, payments, escrow account | 2 | 0% |
| Credit decision / Underwriting | 1 | 0% |
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Stop CallsParamount GR Holdings, LLC Mortgage loan servicing, payments, escrow account March 16, 2017 - I closed on a mortgage refinance with Paramount Equity ( PE ) in -/-/2016. As of -/-/2016, I still had not received any payment coupon books or information about how to access my mortgage account and information. I was told by PE that my loan was being transferred to another service company, and that I would be contacted by them by the next month ; one story was that the transfer was audited, which was the reason for the delay. In short, for each of the past three months, I have received the same story from PE : " It should be processed next month ( -, then -, then - ). '' - is... |
Paramount GR Holdings, LLC Mortgage application, originator, mortgage broker March 7, 2017 - I started a refinance with Paramount Equity in California on - -. It is now - - and they keep stalling about the settlement. They told me 4 weeks and 2 weeks ago that I would have it settled by now. I have not heard from my worker and suddenly I have an email that I have to have another appraisal. I have no explanation about what this is about. I have immediately sent them any papers they requested. The only thing that I was late on was my income tax. My income is so low that the tax preparer told me that I would not have to do an income tax since it does not vary. Anyway, I imme... |
Paramount GR Holdings, LLC Mortgage loan servicing, payments, escrow account February 9, 2017 - I purchased -/-/-. -/-/- I changed insurance companies and sent updated info to lender ( Paramount Equity Mortgage ). -/-/- received letter stating Homeowners Insurance expired. -/-/- called servicing 3 times for help. uploaded insurance invoice as directed. -/-/- servicing is still has n't updated my insurance from 1 year ago and they do n't use the web site which they gave me and had walked me through to send the invoice insurance for payment. They answer the phone Paramount Equity Mortgage and then when questioned claim they are -. I have had to pay my insurance ... |
Paramount GR Holdings, LLC Mortgage application, originator, mortgage broker May 24, 2016 - I have a commitment for a mortgage from -. They also owe me $490.00 for reimbursement of the cost of an appraisal. I have telephoned their mortgage specialist numerous times over the past nearly two months for an update on the status of the loan and reimbursement without a response on their part. It is very frustrating that neither the specialist, - -, or his supervisor, - -, are returning my calls.... |
Paramount GR Holdings, LLC Mortgage credit decision / underwriting March 7, 2016 - I refinanced my home with Paramount Equity and used the money to pay my credit cards. Part of the requirement by underwriting to receive the loan I was told I had to close all of my accounts. I was also told to not pay any bills during the process of the paperwork. They had a third party person I had to contact so Paramount could verify I had closed my accounts. Today I found out that this process had ruined my credit rating and that this process was illegal. I am - years old and I feel I have been taken advantage of illegally. The people I talked to today told me that this was the reason m... |