Fidelis Recovery Management, LLC consumers have reported over 6 official complaints. Out of the 6 consumer complaints against Fidelis Recovery Management, LLC, 17% were disputed by the consumer (i.e. the consumer was not happy with how Fidelis Recovery Management, LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Fidelis Recovery Management, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 3 | 33% |
| Disclosure verification of debt | 1 | 0% |
| Taking/threatening an illegal action | 1 | 0% |
| Communication tactics | 1 | 0% |
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Stop CallsFidelis Recovery Management, LLC Debt collection disclosure verification of debt not given enough info to verify debt July 14, 2016 - I received irrational frequency and number of repeated auto dialer calls to my mobile device and then my employer phone number, after asking for the automated calls to stop, phone records as evidence, recorded call and certified letter evidencing my request to be removed from auto-dialer. Requested debt verification letter in writing, received it more than 30 days later and it had inaccurate information. I provided response to debt collector disputing the information they provided which was an entity and account number I have no evidence of. No response after more than 30 days.... |
Fidelis Recovery Management, LLC Debt collection communication tactics frequent or repeated calls June 27, 2016 - I told the collector to not call me at my place of work, I can not have personal calls at my place of work. They continue to call and ask for me and be rude when I tell them not to call any more. I have told them twice to not call me at work AT ALL.... |
Fidelis Recovery Management, LLC Debt collection cont'd attempts collect debt not owed debt is not mine October 12, 2015 - Patients were offered a genetic - screening at no charge as long as they had medical insurance. Tests were done in dental offices throughout the - and GA. The tests were sent to -. Patients were never billed patients and assured they would never have an out of pocket charge for saliva testing. - never did send out statements, however, they turned patients accounts over to Fidelis Recovery Solutions ( collection agency ). Charges range from - - to - - or more dollars. Patients were shocked because they were promised no out of pocket cost. - put it in writing. - wil... |
Fidelis Recovery Management, LLC Debt collection cont'd attempts collect debt not owed debt is not mine October 7, 2015 - Fidellis - - in NC called - in 1 day without leaving a message When I called back, they say I owe $680.00 filed by - - Screening in -, GA. I never heard of this company. Never did business with this comp. And certainly never received a bill. Fidellis accused me of throwing the bill away. Fidellis will not provide any paperwork. They wo n't contact - to verify and wo n't clear the collection - it 's now been reported to the credit companies. Further investigation through our dentist who used this company for - screening - was told by - there would be NO fees char... |
Fidelis Recovery Management, LLC Debt collection taking/threatening an illegal action threatened to sue on too old debt May 22, 2015 - - has attempted to collect on a debt that is past the statute of limitations. They said they could put it back on my credit report, although it is no longer showing. ... |