COOLEY ENTERPRISES INC consumers have reported over 6 official complaints. Out of the 6 consumer complaints against COOLEY ENTERPRISES INC, 50% were disputed by the consumer (i.e. the consumer was not happy with how COOLEY ENTERPRISES INC responded to their complaint) and 50% were processed in a timely manner. 0% of consumer complaints against COOLEY ENTERPRISES INC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Problems when you are unable to pay | 2 | 100% |
| Taking out the loan or lease | 2 | 0% |
| Taking/threatening an illegal action | 1 | 0% |
| Communication tactics | 1 | 100% |
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop CallsCOOLEY ENTERPRISES INC Consumer Loan taking out the loan or lease November 23, 2016 - I attempted to purchase a -/-/- - from - of - in -, T-. I completed the underwriting process on -/-/- at a different - dealership ( - ) but was unable to complete the transaction as there was not a vehicle at the dealership that I was interested in purchasing. I was able to locate a vehicle at the - location on -/-/2016. I was told that it was mandatory that I purchase a - warranty contract with the vehicle by the dealership, however, I was told by the underwriting department for - at - that all warranties are optional. I recited the information to the... |
COOLEY ENTERPRISES INC Consumer Loan taking out the loan or lease April 16, 2016 - I purchase a car from Clay Cooley on -/-/-. On -/-/- my car broke down. The company made me pay - dollar for a loaner car in addition to my car note. They kept my car until for over a month without fixing it. Once it was finally fixed I ended up taking the car back 2 additional times for the same problem. On - - they traded me to another car. After having the new car only 3 weeks I had problems with it. I took it in they supposed to have fixed it and a week later it is now back in the shop. I have made all my payments on time and have continued to receive bad service... |
COOLEY ENTERPRISES INC Consumer Loan problems when you are unable to pay November 30, 2015 - On - - -, - - - was returned to - - - - used car department of -, Tx. This was a voluntary owner surrender of motor vehicleto lien holder Chase Financial Services Inc. where vehicle was originally purchased - - -. As owner of - - I could no longer afford the monthly payments of $490.00 per month, since retiring - -, and now currently drawing Social Security. Since returning vehicle to dealership, I have received numerous calls from Chase Financialservices in their unorthodox attempt at renegotiating another contract on the same vehiclefor... |
COOLEY ENTERPRISES INC Consumer loan problems when you are unable to pay August 26, 2015 - I agreed with the dealership to return the vehicle since it was a lemon. I had transmission issues with the car from the time I baught it. I was repeatedly told they would replace car but kept getting the run around. The cars transmission eventually gave out and I was advised the issue would be resolved which it wasnt. I eventually stopped following up. When I tried to purchase another car I found - - had placed it as a repo on my credit which management said they would not happen. ... |