Platinum Holdings Group, LLC consumers have reported over 2 official complaints. Out of the 2 consumer complaints against Platinum Holdings Group, LLC, 0% were disputed by the consumer (i.e. the consumer was not happy with how Platinum Holdings Group, LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Platinum Holdings Group, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Can't contact lender | 1 | 0% |
| Disclosure verification of debt | 1 | 0% |
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Stop CallsPlatinum Holdings Group, LLC Payday loan can't contact lender can't contact lender May 20, 2016 - I took out a loan with - -. I am now being contacted by Worldwide Recovery -, and they will not tell me the original amount of the loan. I have also received an email, with no contact information, regarding this loan at a different amount. When the agent from Worldwide Recovery called, after promising to send an email with the information, he was yelling at me about " The games I want to play ''. The letter that was finally emailed to me clearly states the date and payment method, with the due date. I informed him I would follow the instructions of the letter, and he told me that he h... |
Platinum Holdings Group, LLC Debt collection disclosure verification of debt right to dispute notice not received May 13, 2016 - Called claiming that I owed $2000.00. I asked for verification of debt, he said he did n't have to provide that. I asked for his name, he said 'I told you my name at the beginning of the call '. I asked for the company he worked for, he said 'Worldwide Asset Recovery '. I asked for the account number for the account he was referring to he said, 'you do n't know what bills you owe? '. He continually interrupted and would not answer the questions required by law. He said he was not required to provide any of the information I requested.... |