Kross, Lieberman & Stone, Inc. consumers have reported over 15 official complaints. Out of the 15 consumer complaints against Kross, Lieberman & Stone, Inc., 13% were disputed by the consumer (i.e. the consumer was not happy with how Kross, Lieberman & Stone, Inc. responded to their complaint) and 33% were processed in a timely manner. 0% of consumer complaints against Kross, Lieberman & Stone, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 5 | 20% |
| Disclosure verification of debt | 4 | 25% |
| Communication tactics | 4 | 0% |
| Improper contact or sharing of info | 1 | 0% |
| Taking/threatening an illegal action | 1 | 0% |
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Stop CallsKross, Lieberman & Stone, Inc. Debt collection disclosure verification of debt not given enough info to verify debt July 18, 2016 - I sent Kross Lieberman & Stone on - -, 2016 to request validation under the Texas Financial Code. On - -, 2016 i received improper validation from the Kross Lieberman & Stone. On - -, 2016 I sent Kross Lieberman & Stone another letter informing them that they did not properly verify the debit under the Texas Financial Code and that they either need to verify or delete the debit. Kross Lieberman & Stone received that letter on - -, 2016 and i did n't get a response back from them. I sent them one final letter on - -, 2016 letting them that they never responded to m... |
Kross, Lieberman & Stone, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft August 20, 2015 - this acct is fraudulent and is a result from identity theft and the company is reporting this to the credit bureaus as well as has an open acct that needs to be closed with their company. ... |
Kross, Lieberman & Stone, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to July 28, 2015 - A kross, Lieberman & Stone representative, - -, initiating contact about a debt their company is attempting to collect on - -, 2015. - - identified the debt as - - -. On that day, I informed - - not to contact me at my place of employment ; and that the debt is being disputed. - -, the representative the company refused to give me her information, spoke in a threatening and belittling manner. She contacted me by phone again on - -, 2015, at my place of employment. The agent, - -, was again instructed not to contact me at my place of employment... |
Kross, Lieberman & Stone, Inc. Debt collection cont'd attempts collect debt not owed debt was paid May 21, 2015 - Debt was paid by - - ( primary ) and - ( - ) when billed. Then payment was retracted because I went on - during this period and advised the doctors office of the change, but they failed to make changes in their records that my primary insurance switched to - and - was -. The doctors office submitted the claims after - year of the dated service and the insurance companies refused payment. This was the doctors office fault, not mine. they sold the account to KLS collection agency. When I informed Kross, Liebrman and Stone that I refuse to pay a debt that was over three... |