Glass Mountain Capital, LLC consumers have reported over 40 official complaints. Out of the 40 consumer complaints against Glass Mountain Capital, LLC, 23% were disputed by the consumer (i.e. the consumer was not happy with how Glass Mountain Capital, LLC responded to their complaint) and 83% were processed in a timely manner. 3% of consumer complaints against Glass Mountain Capital, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Communication tactics | 18 | 17% |
| Cont'd attempts collect debt not owed | 10 | 30% |
| Improper contact or sharing of info | 5 | 0% |
| Disclosure verification of debt | 3 | 67% |
| False statements or representation | 1 | 0% |
| Taking/threatening an illegal action | 1 | 100% |
| Can't contact lender | 1 | 0% |
| Can't stop charges to bank account | 1 | 0% |
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Stop CallsGlass Mountain Capital, LLC Debt collection communication tactics threatened to take legal action September 9, 2016 - All these people care about is getting that $400.00!!!!!!!!! What I told them is irrelavant!!!!!! My spouse and I are struggling as it is with things!!!!! We do not need anymore - added onto what we have going on!!!!! And I ai n't responsible for a - THING!!!!! These people gave this account to a - collection agency!!!!!! We 're sick of this -!!!!! For real!!!... |
Glass Mountain Capital, LLC Debt collection cont'd attempts collect debt not owed debt was paid June 21, 2016 - To. Consumer Financial Protection Bureau Greetings, My name is - - I was - Military Because of -. after almost a year of struggle I could not afford to pay my debt so I decided to enroll in the Debt settlement program so far I already pay a Total of $25000.00 to the Debt Settlement Company which taking out from my - Payment from Dept. of Veterans Affairs. and automatically withdrawn from my Bank. the debt settlement company promise me to settle of my debt one of them are - credit card the debt settlement company notified me that the - accepted the settlement through Gla... |
Glass Mountain Capital, LLC Debt collection improper contact or sharing of info talked to a third party about my debt May 18, 2016 - Glass Mountain Capital Address shared information about my debt with my younger sibling who shares a phone line on my mobile phone plan. I 'm not sure how they received her telephone number but I assume because I am the primary account holder they were able to locate my information. However they contacted the wrong number. I was contacted and told the collection agency threatened to sue me during this phone call. I did n't talk with them but decided to contact your office to resolve this matter. ... |
Glass Mountain Capital, LLC Debt collection disclosure verification of debt right to dispute notice not received October 20, 2015 - I received a call from someone named - claiming to be from Glass Mountain Capital. He refused to provide his last name or the company 's address. He put me on hold saying he was going to transfer me to his supervisor. The line was then answered by - -. He provided their address of - - -, -, IL -. He asked if I still resided as an address on - - - in - - ( I can not recall the exact address information he gave me ). I stated that that was an extremely old address that I had n't lived at in a very long time. I provided my current address and requested that ... |
Glass Mountain Capital, LLC Debt collection communication tactics used obscene/profane/abusive language October 2, 2015 - My husband had agreed to repay the loan on a monthly installment plan. This particular company has been debiting his checking monthly for the past twelve months in the amount of $110.00. We received a letter from the collection company indicating we were not making payments on the loan. I called to inquire as to the status of this account. I first spoke with a young man by the name of -. He was not able to help me so he transferred the call to his manager, -. - explained to me that the letter was a mere formality to notify the customer that the contract needed to be re-negotiated, e... |
Glass Mountain Capital, LLC Debt collection disclosure verification of debt not disclosed as an attempt to collect April 9, 2015 - I was contacted by an unknown number this morning, and when I answered I was informed that whoever was calling was looking for my father. They asked to speak with him but I was given no other information such as who was speaking or where they were calling from. Without knowing who I was speaking to, I did not disclose any information. Rather, I asked the caller to identify herself and after various attempts she finally gave me her name. I then asked her where she was calling from ( as in which company ) and she refused to answer. Instead she kept asking for my father. When I would n't disclose... |