Weichert Financial Services consumers have reported over 29 official complaints. Out of the 29 consumer complaints against Weichert Financial Services, 34% were disputed by the consumer (i.e. the consumer was not happy with how Weichert Financial Services responded to their complaint) and 97% were processed in a timely manner. 0% of consumer complaints against Weichert Financial Services resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Loan servicing, payments, escrow account | 14 | 43% |
| Loan modification,collection,foreclosure | 7 | 29% |
| Application, originator, mortgage broker | 4 | 0% |
| Credit decision / Underwriting | 3 | 67% |
| Settlement process and costs | 1 | 0% |
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Stop CallsWeichert Financial Services Mortgage loan servicing, payments, escrow account February 3, 2017 - Weichert financial services has an online way to pay your mortgage. The first time it malfunctioned they convinced me I made the mistake. Simply put the payment I submitted did not 'take ' they admitted they could tell I was online and then reprimanded me for not making sure I got a confirmation email. These emails could take up to a day with the old system and i reluctantly paid the fee. After they modified the site a similar thing happened, this time I went in to overpay to pay down principal however after i submitted the over-payment I realized not only would there be a delay in a coming de... |
Weichert Financial Services Mortgage loan servicing, payments, escrow account August 24, 2016 - My husband and I bought a home in -, - through Weichert Financial Services. In -, they sold the loan to -. I received a letter and coupon book clearly stating our first payment was due on - -, -. I made the loan payment through - phone system on -/-/- and it cleared my bank on -/-/-. On -/-/-, I received a call from Weichert 's collection department for my - payment. I explained the situation and the representative asked for proof. On -/-/-, I then called - & was told they could n't call Weichert, as Weichert would have to reach... |
Weichert Financial Services Mortgage loan servicing, payments, escrow account October 31, 2015 - In - 2015, I had water damage to my condominium from a ruptured sprinkler pipe in a neighboring unit. We began to repair our home during the spring and summer out-of-pocket before we got our insurance settlement in order to expedite our return home. In total, our repair costs were approximately $40000.00 This loss was ultimately covered, in significant part, by my insurance settlement. I received $33000.00 from my insurance carrier, which I remitted to my mortgage holder as loss payee as soon as it was received in -, 2015. My mortgage company has been holding onto this money without ... |
Weichert Financial Services Mortgage loan servicing, payments, escrow account August 21, 2015 - When I bought my house, I was persuaded by the low monthly payment - $1600.00 per month -. I had a 30-yr fixed mortgage at ~3 %. In less than one year, that increased to more than $2300.00 per month. I was told that the ( escrow? ) costs were underestimated and because the seller had made major improvements before I bought it, the taxes were increased. The realtor - Weichert in New Jersey - had not mentioned this to me at all prior to my purchase, even though I 'm a single woman supporting a family by myself. I complained but they told me it would go down later. It did go down ... |
Weichert Financial Services Mortgage credit decision / underwriting August 8, 2015 - . I am currently having issues with my lender, -, - Weichert Financial. Yes I do have an attorney but I 'm afraid that all parties involved are at the mercy of my lender. Also with all the delays already, time will not allow me to find a new lender and restart the process. I have already filed a complaint with the nj department of Banking, but again time is against me. My wife and I are already suffering monetary and emotional damages. And these damages will be even greater if the seller refuses any more extensions. This is why I am pleading for help. The company delayed the processing o... |
Weichert Financial Services Mortgage loan modification,collection,foreclosure June 16, 2015 - I started a loan modification process in -/-/- with Weichert Financial Services. I never received any phone calls explaining the process or the steps. We completed the application and sat and waited. We received a trial modification payment document in - -. We made the payment within the month and multiple trial payments thereafter. Over the next five months, we never heard a word from loss mitigation, only the collection department with the lender. We finally received a letter in - - that our loan modification was denied due to insufficient documentation. We immediately calle... |