Viking Client Services, Inc. consumers have reported over 29 official complaints. Out of the 29 consumer complaints against Viking Client Services, Inc., 14% were disputed by the consumer (i.e. the consumer was not happy with how Viking Client Services, Inc. responded to their complaint) and 97% were processed in a timely manner. 0% of consumer complaints against Viking Client Services, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 14 | 7% |
| Improper contact or sharing of info | 6 | 33% |
| Communication tactics | 4 | 0% |
| False statements or representation | 2 | 50% |
| Managing the loan or lease | 2 | 0% |
| Disclosure verification of debt | 1 | 0% |
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Stop CallsViking Client Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine December 30, 2016 - I rented a car when visiting my mother in -, Texas, several months ago. I returned the car to the airport when I flew home. First, I received letters stating I needed to return the car. I contacted - and stated that I had returned the car. I had to fill out paperwork while at the airport because my mother 's neighbor backed into the car, and I listed her name and insurance information as the responsible party. The neighbor 's insurance agent had called me, accepting responsibility and giving me all the pertinent information to turn in to the car rental company. Then, I get a bill for $8... |
Viking Client Services, Inc. Debt collection false statements or representation attempted to collect wrong amount December 29, 2016 - I received a letter from a Company named Viking ( see attachment # - ) claiming I owe them $400.00 for damages I would have incurred when renting a car with - in -/-/2016. As it can be seen in the receipt from -, I returned the car with no damages noted - see attachment # - ). Between -/-/-, date of the return, and the letter from -, -/-/- there was no correspondence from - mentioning damages or any other problem with my rental. Besides, the letter does not provide any detail on the damages caused, nor how the determination was made I was responsible, despite... |
Viking Client Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine December 27, 2016 - I rented a car from -. When I arrived they did not have the intermediate size car I had reserved and prepaid at a rate of $73.00 and could only provide a larger car which would be more expensive. They quoted me an additional $56.00 for the rental. I was not very happy about that but had few options so I accepted. When I returned the car at the time agreed, they instead charged me an additional $150.00 with no explanation or justification for the increase. I repeatedly phoned the - office who said they would adjust the charges, but they did not. Finally I disputed the additional cha... |
Viking Client Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine May 16, 2016 - I rented a car from -. I did not inspect the vehicle because I picked it up late at night in a rainstorm. When I returned the car the following afternoon the attendant asked me how I damaged the front corner panel. I was shocked. I had not damaged the car in anyway. I filled out a statement with Budget that stated i did not inspect the vehicle and I had no idea how the damage occurred or even if it was while I had the car. This was - -. Today, I get a call and a letter in the mail from - - -. The letter has no information on the car, the damage, even the rental date - nothing... |
Viking Client Services, Inc. Consumer Loan managing the loan or lease March 9, 2016 - Rental Car Company : - Rental Agreement : - Viking Claim Number : - I received a claim from Viking for $920.00 on behalf of - for vehicle damage on a car I rented from the - - - -, - location from -/-/2015 - -/-/2015 and returned to an attendant without incident. At the time of renting the car I questioned damage to the driver 's side door and was told that it would not be a problem if I returned the car to the same location. Because of this, I made sure to check there was no problems and I got the all clear to go when I returned the car on Monday morni... |
Viking Client Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine November 25, 2015 - Received statement from Viking Billing that they were to collect alleged damages on a - car rental to the tune of $310.00 without having any notification from - Shortly thereafter they called to collect and when questioned could/would not provide any confirmatory information. Their Claim # - ... |
Viking Client Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine October 22, 2015 - My cell phone is registered on the do not call list. I received a call from someone who asked for a relative. I told him he was calling a cell phone and it was not the number of the relative. He told me my number was listed as an alternate contact number, which it is not. He asked if I could get in contact with the relative and I told him I have no communication with the relative and hung up. He did not identify himself or his company name. However, I looked up the phone number on the Internet to find out what the call may have been about. ... |
Viking Client Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine October 14, 2015 - Viking Billing Services is attempting to collect a debt for - car rental. I do not owe - car rental and did not rent a car from -. ... |
Viking Client Services, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to October 13, 2015 - I was contacted by my employer -/-/15 who informed me that - - of Viking Client Services, - - -, - -, MN - - Case - had contacted them regarding a debt I allegedly owed regarding a rental car that I had been involved in an accident totaling the vehicle. It was a personal rental non-business related. They were trying to collect the debt thru or from my employer. I believe that - had contacted my employer as well seeking payment of the debt and informed them of the debt and my damage to the vehicle. I do not believe either party should have contacted my emp... |
Viking Client Services, Inc. Debt collection cont'd attempts collect debt not owed debt was paid October 11, 2015 - rented a truck from budget, had a blowout, blamed me and billed me $510.00. bill was accidently paid twice a month apart. can not get a refund. some excuse that technical issues prevent them from issuing a refund. sent me to collections in the meantime. have sent all documentation to collections, they have resolved, but still can not get refund from budget. ... |
Viking Client Services, Inc. Debt collection false statements or representation attempted to collect wrong amount September 29, 2015 - I would like to report that - Rent A Car is attempting to collect on a debt which we do not owe, due to a false damage claim against us. They have been non-responsive to our communications, failed to provide any documentation over several months of requests, all while continuing to send repeated paper bills to us ( written as if we have n't responded to past letters ), and then sending the issue to a collection agency, Viking Client Services - Inc. We dispute the debt entirely, because the premise of the original bill is entirely erroneous and has never been supported. - claimed we ca... |
Viking Client Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine September 24, 2015 - In -/-/- I rented a car from - - at - -. I returned the car in good condition and received a receipt. Several weeks later I received a letter from - claiming that the car had been damaged while in my possession, without providing any details or supporting evidence. I sent a response letter to the remittance address listed on the letter disputing the claim and requesting evidence of damage and repair costs. I received no response or supporting documentation from - in response to my written dispute and request, until I received another bill from Viking Client Services, a c... |
Viking Client Services, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine May 19, 2015 - On -/-/15, Viking Client Services contacted me by mail about a debt '' of $670.00 from - Car Rental. I know of no such debt. I contacted - who had never told me about anything like this, and - had no information about it. I wrote on -/-/15 to Viking telling them there was no such debt and asking that they drop it or obtain a verification of the debt or obtain a copy of a judgment and mail to me a copy of such judgment or verification '' as they had indicated they would do so in their -/-/15 letter. They have not done so or responded in any way. On -/-/15, I... |